Brilliant service A brilliant, professional and efficient service. After completing the health questionnaire, which is not too long, your request for a prescription is sent to the doctor who then decides whether you're eligible for it or not. If you are, your prescription is then sent to a reputable online pharmacy and dispatched ASAP. I ordered one day and it arrived the next in discreet packaging. I have been ordering from FHO for a few years now. I will never use anyone else!

Customer Service Stinks. You can really tell how a good a company is when things don't go right. That's what happened. I contacted them directly and should have done so on here as they seem reasonable when it's under the public eye. I have ordered the generic brands for a while now and every time I order it's a new package and new manufacturer with varied effectiveness. Will have to look for another company unfortunately. I'm still waiting for a response from my refund which I haven't received yet.

Very helpful I was desperate for a prescription medicine but couldn't arrange in time to see my GP. Thankfully they immediately diagnosed me and sent me the medicine I needed. Unfortunately, they said it would have arrived on Friday, but since they were a day late I had to wait until Monday to receive it.

I've still not received my order from 31st August. I've always been happy with the service I've received from Freedomhealth. However on this occasion having contacted them twice I have still not taken delivery of my order.

I have not received the delivery and … I have not received the delivery and the web site is now not available - not sure what is happening.