0 stars is more appropriate This is an awful service!! I scheduled an appointment and had a mediocre meeting. Called for a follow up and the doctor never showed up to the appointment. When I called to inquire why, I was told she had an emergency. She couldn’t reschedule for 2 weeks. Rebooked for that appointment and she had another “emergency” and canceled the day before the appointment. She was supposedly leaving the country and wasn’t available for 10 more days. Every time I call to schedule a new doctor, I spend over an hour on the phone or am promise a call back within 48 hours. Which has never happened after more than 5 calls. We get this service through our insurance, but even free isn’t worth the headache it causes. This is the worst run business I have ever seen!

In the past In the past, I have relied on memd to treat me for sinus infections. However, tonight, I paid 67$ and learned that the memd doctors are not allowed to prescribe antibiotics for sinus infections. I don't know how they will make money by denying medicine, but I feel I needed to inform other patients of their new rule. Very disappointing.

The doctor was of no help. The doctor would not listen to my needs, which was an antibiotic for a sinus infection and bronchitis. I had prior tried to call my PCP for 2 days (he has given me antibiotics for the same symptoms) and was unable to get through, so I tried MeMD and was very disappointed. I continue to have symptoms but my money was spent at MeMD, for which I have asked a refund so I can go to my PCP. I was told it would take 3 days for them to respond, it is now 14 days.

Trustworthy Compassionate Care I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that point you have to cancel. I dont want that headache when I'm sick, or in my situation I was in transition between healthcare jobs and was w/o insurance. For myself I just want what I give to patients, honest compassionate care. That's what I received. Thank you again memd. I appreciate you.

Worst experience ever. Worst experience ever. It's been over a month and I am still trying to get an appointment set up. They have charged my card after they couldn't figure out how to use my insurance... Allstate/Cigna??? They canceled an appointment without me knowing. They only have availability a week or more out. You have to call to set up an appointment. The portal is no longer letting me see appointments (forever loading... for the past week)