Easy and FAST Easy and FAST! I was able to set up an account, make an appointment, and talk with a live physician in only about 20 minutes! The physician listen to my concerns , asked a few questions about my symptoms (sinus infection) and sent an antibiotic to my local pharmacy electronically. It was way cheaper than what my insurance would have covered if I would have went to my PCP office for a visit. I’ll be using this service again. Highly recommend for busy folks who need relief.

0 stars is more appropriate This is an awful service!! I scheduled an appointment and had a mediocre meeting. Called for a follow up and the doctor never showed up to the appointment. When I called to inquire why, I was told she had an emergency. She couldn’t reschedule for 2 weeks. Rebooked for that appointment and she had another “emergency” and canceled the day before the appointment. She was supposedly leaving the country and wasn’t available for 10 more days. Every time I call to schedule a new doctor, I spend over an hour on the phone or am promise a call back within 48 hours. Which has never happened after more than 5 calls. We get this service through our insurance, but even free isn’t worth the headache it causes. This is the worst run business I have ever seen!

Trustworthy Compassionate Care I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that point you have to cancel. I dont want that headache when I'm sick, or in my situation I was in transition between healthcare jobs and was w/o insurance. For myself I just want what I give to patients, honest compassionate care. That's what I received. Thank you again memd. I appreciate you.

I asked for a video visit I asked for a video visit, I got a very short phone call over an hour later. I described my symptoms of a throat infection, I got take zyrtec. I was told by the doctor he would call in for cough medicine, I got nothing called in. I asked for help with getting antibiotics before Hurricane Nicole shut down the pharmacy, I got "hunker down". I called back to ask someone else for help, that was 8hrs ago and still no return call from their callback service. I can't get back my time, I should get back my money.

Total Waste of Money - for no relief This was a total waste of money. After explaining to the doctor that I felt I had a sinus infection (and describing my symptoms) he went out to lecture me about how no one get sinus infections and I needed to use Afrin. Four days later I was able to talk to a real doctor and get antibiotics. I sure would’ve liked to have had relief four days sooner. I will never use the service again or recommend it to anyone. If there was an option for less than one star I would choose that option.