Hello and thank you for the opportunity… Hello and thank you for the opportunity to review. I was disappointed in the service, and while I understand the limitations of a virtual appointment, it was less than I'd hoped. I was experiencing ear pain that I hoped to get guidance for. I was told to not get excited about it (or dismissive words to that effect), although I'd had ear pain for 3 weeks. That same day I passed out on the floor of my room and ended up in the hospital. They decided I had a severe intestinal virus, and was dehydrated, but I feel that the inner ear infection that was diagnosed a few days later was also in play. I realize your doctors and staff may be overwhelmed right now, but perhaps a few more questions would have been helpful and helped me avoid a trip to the hospital. Thank you for the opportunity to give feedback, Lynn

Total Waste of Money - for no relief This was a total waste of money. After explaining to the doctor that I felt I had a sinus infection (and describing my symptoms) he went out to lecture me about how no one get sinus infections and I needed to use Afrin. Four days later I was able to talk to a real doctor and get antibiotics. I sure would’ve liked to have had relief four days sooner. I will never use the service again or recommend it to anyone. If there was an option for less than one star I would choose that option.

Trustworthy Compassionate Care I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that point you have to cancel. I dont want that headache when I'm sick, or in my situation I was in transition between healthcare jobs and was w/o insurance. For myself I just want what I give to patients, honest compassionate care. That's what I received. Thank you again memd. I appreciate you.

Quick Easy Cheap Didn't take more than a hour from start to finish. Dr. prescribed what I needed without a long, expensive, and embarrassing trip to an office. Insurance covered most of the medication cost. $70 (including medication) headache free easy treatment. I was skeptical after trying Teledoc years ago but this visit with this company worked out great.

This service was fast and affordable This service was fast and affordable. Although I did request a video chat. I received a phone call instead. And the price advertised is different once you get into making your appointment. The Dr. did read and study my symptoms before calling so he had advice and questions ready. Repeated all information back to me so that I knew my options and plan of care.