Have used um before had Jenny M as Doc… Have used um before had Jenny M as Doc she was great .well last time had nurse practitioner named Shelly Turk had terrible manners. I had to call back several times screwed up everything then tried to refuse antibiotic for a low IGA patient with bronchitis during covid. This women does not belong in that job ,too rough,bad listening skills and weak knowledge.Peace Jeff D.

Trustworthy Compassionate Care I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that point you have to cancel. I dont want that headache when I'm sick, or in my situation I was in transition between healthcare jobs and was w/o insurance. For myself I just want what I give to patients, honest compassionate care. That's what I received. Thank you again memd. I appreciate you.

We used this service for my mother who… We used this service for my mother who was having shoulder and neck pain on Thanksgiving. When the doctor contacted us, they called instead of zoomed with us. The doctor was on the phone for maybe 3 minutes. He did not take any history of her issue and asked very few questions. He basically told her to contact her doctor and take some Tylenol. This did nothing to help ease my mother's fears but did quite a bit towards making her never want to use this service again. Terrible

This service was fast and affordable This service was fast and affordable. Although I did request a video chat. I received a phone call instead. And the price advertised is different once you get into making your appointment. The Dr. did read and study my symptoms before calling so he had advice and questions ready. Repeated all information back to me so that I knew my options and plan of care.

0 stars is more appropriate This is an awful service!! I scheduled an appointment and had a mediocre meeting. Called for a follow up and the doctor never showed up to the appointment. When I called to inquire why, I was told she had an emergency. She couldn’t reschedule for 2 weeks. Rebooked for that appointment and she had another “emergency” and canceled the day before the appointment. She was supposedly leaving the country and wasn’t available for 10 more days. Every time I call to schedule a new doctor, I spend over an hour on the phone or am promise a call back within 48 hours. Which has never happened after more than 5 calls. We get this service through our insurance, but even free isn’t worth the headache it causes. This is the worst run business I have ever seen!