Steve
GBI'd steer far away from this home care… I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.
Paul Cain
GBHonor did a good job Honor did a good job for my mother for several months when she needed some assistance in her home. We started off a little rocky, but she was very happy with her caregiver. We terminated our relationship when it was time for Mom to move to independent living, where she is now very happy.
Harry
GBno continuity for long term care. Wish we were able to keep same caregiver. Retraining caregivers everytime we needed one was no fun. When we finally got a routine person and were happy they removed him and started sending whomever stating it was against company policy to send same person regularly? This is a trouble for long detailed daily routines.The service is supposed to free us up but ended up being more a hassle retraining over and over requiring us to be there all the time handholding. We finally advertised and hired a live in caregiver which has its drawbacks too yet has greatly freed up our lives. While most care givers sent were wonderful and I stared them high, others were not worth the time. If you need a hand great! Are willing to be there guiding them all day great! if you need repeat care forget it until they change their policy!
Claudia Garza
GBHonor's system always professional Honor's system always professional, caring, friendly and kind. They always worked with us when we had questions, special requests or concerns. Unfortunately we lost my Mom recently, but the caregivers still reached out to me with their love and kind words!!
Lilian
GBWhen I first met with an Honor… When I first met with an Honor representative it seemed like a great service. What she described to me made me say “wow they really know what they are doing and are on it.” Boy was I wrong! The caregiver I got from Honor was amazing! I think I lucked out. She was experienced with Spinal Cord Injuty patients and my husband had just suffered an accident and had an SCI. Unfortunately she was only with us for about 4 months. That’s wheny nightmare began. Honor would send different caretakers everyday. Some would come from as far away as 50 Miles. We are in the San Fernando Valley! The caregivers would come an hour to 2 hours late! My husband is in a wheelchair & can not move on his own. He was left in bed while I left to work hoping someone would show up. The last straw was a caregiver that said she was Jewish & couldn’t touch my husband’s food! What? Who goes into this field if they can’t touch food that is NOT kosher! I’m my experience the Honor caregivers were horrible to my husband and myself!