Elana
GBMy spouse developed Lewy Body Dementia… My spouse developed Lewy Body Dementia with a seizure disorder and we needed more help the last 3 months of her life – Honor Home Care was fantastic! The caregivers who came were experienced, competent and compassionate. We had a rotating group of three or four women, and each was terrific, even in the last week when the seizures were frequent and frightening. I liked that we could schedule as-needed, and that aides would come with us when we needed help with procedures in hospitals (cat scan, blood draw). I have recommended them to many friends looking for aides.
Harry
GBno continuity for long term care. Wish we were able to keep same caregiver. Retraining caregivers everytime we needed one was no fun. When we finally got a routine person and were happy they removed him and started sending whomever stating it was against company policy to send same person regularly? This is a trouble for long detailed daily routines.The service is supposed to free us up but ended up being more a hassle retraining over and over requiring us to be there all the time handholding. We finally advertised and hired a live in caregiver which has its drawbacks too yet has greatly freed up our lives. While most care givers sent were wonderful and I stared them high, others were not worth the time. If you need a hand great! Are willing to be there guiding them all day great! if you need repeat care forget it until they change their policy!
Debra
GBPlease update your records I am no longer using your services so why am I receiving a survey? Last care provider I used quit with no notice to get more hours. Several months later she called “ to see how things were going and if she could help out”. I told her that I was no longer using Honor. The model is too unstable for someone who has dementia. I have not been a client since June 2017, please update your records. Thanks!
phallon staton
GBThis company is horrible I do not… This company is horrible I do not recommend this company to any care givers or people needing care. Unfortunately I worked with them for a couple of months due to the original company I worked for was merged with honor. I thought it would be nice but I was wrong. I pride myself in my work I go above and beyond when caring for others and I try to work as much as I can while balancing a full school schedule. Honor does not value its employees they do not care about what you put as your availability you have to constantly say the same thing to them everyday multiple times a day. It’s like they are bullies. Well I get a message saying they review care pros and I was flagged for something which they could not tell me but said they will tell me in 10 days it’s December 5th I hadn’t worked a shift for them since November 2 so I’m not understanding what issue I had that took a month to handle I only pick up one time shifts overnight mostly due to my school schedule I think when you can’t work when they want you to or drop everything you have going on in life make up lies. So I kindly quit and told them no need for a review and I can’t work for a company that send false acquisitions so beware if your company is bought out by honor run if you can I would never recommend this job to anyone plus my original pay I was getting before we merged was cut drastically and all the shifts they had available were almost 40-50 min drive to only get about $50 it is not worth it
Lilian
GBWhen I first met with an Honor… When I first met with an Honor representative it seemed like a great service. What she described to me made me say “wow they really know what they are doing and are on it.” Boy was I wrong! The caregiver I got from Honor was amazing! I think I lucked out. She was experienced with Spinal Cord Injuty patients and my husband had just suffered an accident and had an SCI. Unfortunately she was only with us for about 4 months. That’s wheny nightmare began. Honor would send different caretakers everyday. Some would come from as far away as 50 Miles. We are in the San Fernando Valley! The caregivers would come an hour to 2 hours late! My husband is in a wheelchair & can not move on his own. He was left in bed while I left to work hoping someone would show up. The last straw was a caregiver that said she was Jewish & couldn’t touch my husband’s food! What? Who goes into this field if they can’t touch food that is NOT kosher! I’m my experience the Honor caregivers were horrible to my husband and myself!