Honor Home Care

San Francisco | Los Angeles | Albuquerque | Dallas, United States
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2.55
Based on 20 Reviews

5

25.00%

4

10.00%

3

5.00%

2

15.00%

1

45.00%
About Honor Home Care

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve

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Diana Murray
GB

Terrible company to work for. This company is completely inept at communicating with their employees. It's all via text, and if you're lucky enough to have a manager who gives a darn about you, or if you are a favorite of theirs to get any shifts, you might have it made. They dont keep their commitments to meet with you via phone, don't return your calls, etc. When I resigned, the HR manager didn't deactivate me or let the office I worked for know, Lo and behold, I was offered a shift 5 weeks after I resigned!! Terrible company to work for.

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Lina
GB

Joyce is an Excellent care giver Joyce is an Excellent care giver She was professional and very pleasant Joyful and smiled all the time even when patient would not cooperate We asked for her to be designated as a favorite for our needs so she can always be assigned to us in the future whenever possible

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Lilian
GB

When I first met with an Honor… When I first met with an Honor representative it seemed like a great service. What she described to me made me say “wow they really know what they are doing and are on it.” Boy was I wrong! The caregiver I got from Honor was amazing! I think I lucked out. She was experienced with Spinal Cord Injuty patients and my husband had just suffered an accident and had an SCI. Unfortunately she was only with us for about 4 months. That’s wheny nightmare began. Honor would send different caretakers everyday. Some would come from as far away as 50 Miles. We are in the San Fernando Valley! The caregivers would come an hour to 2 hours late! My husband is in a wheelchair & can not move on his own. He was left in bed while I left to work hoping someone would show up. The last straw was a caregiver that said she was Jewish & couldn’t touch my husband’s food! What? Who goes into this field if they can’t touch food that is NOT kosher! I’m my experience the Honor caregivers were horrible to my husband and myself!

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Steve
GB

I'd steer far away from this home care… I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.

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Rachel
GB

RUN FAR AWAY FROM THIS PLACE!! This company truly deserves ZERO stars! Honor proves why a tech company should NEVER be in the home health care field. They have no idea what they’re doing and do not care about you anyway. Honor is a very self serving place without any regard or support for their clients or caregivers/care pros. My client (a senior in her 80s) has had to determine what her own bill was on multiple occasions because the Honor billing department could not figure out how to bill her insurance company and therefore repeatedly overcharged my client. My personal experience with Honor has been a horrible one. My former company was bought out and merged into this place. Honor told us over and over that they “had our backs” but it has been nothing but a blame game on their end. I have been blamed for using the wrong log in links (which honor provided) for training, being “unprofessional”,and countless other things. I had over 15 years of elderly caregiving experience before Honor and therefor had a slightly (about $1) higher rate per hour than minimum wage, but was not given a raise after a year and half because I “made above average wage”. I am punctual, care for my clients’ well beings, and very rarely take a leave of absence. I have much more experience, yet I am making almost the same amount per hour as someone with zero experience. Honor tracks its caregivers like prisoners. You are expected to be perfectly fine having your location tracked even during your non working hours. IF YOU HAVE ANY SENSE, YOU WILL AVOID HONOR AT ALL COSTS! NEVER HIRE THIS COMPANY TO HELP YOUR LOVED ONES! YOU WILL REGRET IT!

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