Honor Home Care

San Francisco | Los Angeles | Albuquerque | Dallas, United States
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2.55
Based on 20 Reviews

5

25.00%

4

10.00%

3

5.00%

2

15.00%

1

45.00%
About Honor Home Care

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve

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Paul Cain
GB

Honor did a good job Honor did a good job for my mother for several months when she needed some assistance in her home. We started off a little rocky, but she was very happy with her caregiver. We terminated our relationship when it was time for Mom to move to independent living, where she is now very happy.

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VH
GB

If I could give 0 stars I would If I could give 0 stars I would! My caregiving company was unfortunately merged to honor and I cannot emphasize how HORRIBLE this company does business and also treats their employees like garbage. First-the schedulers never got back to us caregivers. Our hours were cut drastically! My pay was never right. I always had to address many times when I was not being paid correctly! If you used sick time for valid reasons I would almost have to fight with the schedulers to use it to care for my family member ….Also good luck on raises. They don’t even offer reviews yearly. You have to ask for one then wait and wait and get a crappy raise. My HUGE issue was being fired for absolutely no reason! I had perfect attendance, my clients loved me as their caregiver, I also had tons of sick time I never used. I hope this company goes under for how awful they treat their employees and their clients. STAY FAR AWAY!!!!!!!

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Jennifer
GB

Good, but staff for cognitively impaired needs work Some of the care givers were absolutely fantastic, some where fine, a couple needed replacing. Unfortunately it was nearly impossible to monitor the night time people and they didn't fall into the fantastic or fine category. When you have a cognitively impaired person on hospice you need to send the best people. The app with alerts was fantastic. After the loved one passed, we missed those alerts for a few days.

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JW
GB

The company kept changing caregivers at… The company kept changing caregivers at the last minute, so I'd open the door to find a stranger that I had to train to care for my husband. They would post something on the website -- but never alerted me in advance of the change. Was I supposed to check the website every five minutes???

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Rachel
GB

RUN FAR AWAY FROM THIS PLACE!! This company truly deserves ZERO stars! Honor proves why a tech company should NEVER be in the home health care field. They have no idea what they’re doing and do not care about you anyway. Honor is a very self serving place without any regard or support for their clients or caregivers/care pros. My client (a senior in her 80s) has had to determine what her own bill was on multiple occasions because the Honor billing department could not figure out how to bill her insurance company and therefore repeatedly overcharged my client. My personal experience with Honor has been a horrible one. My former company was bought out and merged into this place. Honor told us over and over that they “had our backs” but it has been nothing but a blame game on their end. I have been blamed for using the wrong log in links (which honor provided) for training, being “unprofessional”,and countless other things. I had over 15 years of elderly caregiving experience before Honor and therefor had a slightly (about $1) higher rate per hour than minimum wage, but was not given a raise after a year and half because I “made above average wage”. I am punctual, care for my clients’ well beings, and very rarely take a leave of absence. I have much more experience, yet I am making almost the same amount per hour as someone with zero experience. Honor tracks its caregivers like prisoners. You are expected to be perfectly fine having your location tracked even during your non working hours. IF YOU HAVE ANY SENSE, YOU WILL AVOID HONOR AT ALL COSTS! NEVER HIRE THIS COMPANY TO HELP YOUR LOVED ONES! YOU WILL REGRET IT!

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