I am giving them 5 stars for the…customer service and quality product I am giving them 5 stars for the quality of the product and the quality of customer service. Do to the pandemic, there were delays in shipping. Royal Pawtrait was prepared to send a replacement for a potential lost package and change the shipping address to accommodate. The product does not look like a photo shop. It’s fantastic. Thank you !

Customer service AND product was fabulous Customer service AND product was FABULOUS. Best customer service I’ve received in a really long time. Nice, prompt, responsive, and felt like I was dealing w real human beings who cared about me, my product, and satisfaction. Will definitely recommend!

Great Customer Service and Product Great customer service and product. Would definitely recommend.

My new family heirloom! Love it! It is here and it is PERFECT! Even my Mom (which is hard to please) was thrilled by the picture. First the picture, the eyes are beautiful and the single black hair on her chin is breathtaking. Details are sharp and i could gaze on it for hours to capture all of its details! Second is the service, from day 1 there were someone to politely and swiftly reply to all my e-mails along with getting into contact with the unprofessional shipping company for me. Shipping took a while but that's due to the Shipping Company being not even half decent. Last but not least the pricing, 88usd truly isn't enough to cover it all. Such a masterpiece and caring customer service was a luxury i did not deserve. I feel like royalty myself! I could not ask for more, but i will consider more portraits to capture the beauty of my dog! Thanks again, many many times. I really really appreciate everything. I wish you all at Royal Pet Pawtrait a merry Christmas and a wonderful New-years!

Better than expected! Better than expected! I uploaded a great quality photo but still wasn’t sure how it would turn out since I don’t think they do proofs (or I forgot to ask for one). Got it SO quickly in the mail and it’s beyond perfect!!! Already referring to so many friends & family!