Hannah the owner went above and beyond… Hannah the owner went above and beyond in reaching out to make sure I was using the best possible photograph and staying in touch throughout the process. She also made sure I got my pawtrait before christmas rolled around and I only placed my order on the 15th. The process couldn't have been easier and I felt the customer service was beyond excellent. Looking forward to my next pawtrait

Customer service AND product was fabulous Customer service AND product was FABULOUS. Best customer service I’ve received in a really long time. Nice, prompt, responsive, and felt like I was dealing w real human beings who cared about me, my product, and satisfaction. Will definitely recommend!

My new family heirloom! Love it! It is here and it is PERFECT! Even my Mom (which is hard to please) was thrilled by the picture. First the picture, the eyes are beautiful and the single black hair on her chin is breathtaking. Details are sharp and i could gaze on it for hours to capture all of its details! Second is the service, from day 1 there were someone to politely and swiftly reply to all my e-mails along with getting into contact with the unprofessional shipping company for me. Shipping took a while but that's due to the Shipping Company being not even half decent. Last but not least the pricing, 88usd truly isn't enough to cover it all. Such a masterpiece and caring customer service was a luxury i did not deserve. I feel like royalty myself! I could not ask for more, but i will consider more portraits to capture the beauty of my dog! Thanks again, many many times. I really really appreciate everything. I wish you all at Royal Pet Pawtrait a merry Christmas and a wonderful New-years!

Photo turned out very nicely and was… Photo turned out very nicely and was very realistic. I didn't realize all their portraits came with their logo stamped on the bottom corner and so it looks like you have an advertisement in your home.

Great Support, Great Quality Shortly after I submitted my order, I got an email from the staff asking if I had any close-up photos of Pancake's paw, because the one in my submitted photo was too blurry. They gave me some tips on taking the photo, and it was well worth it. The final product is perfect!!