Andre Mendez
GBI have been working with eDesk for… I have been working with eDesk for almost one year. I have experienced them as having a professional staff, responsive, always available for feedback and conversations about improvement. I appreciate all of their hard work and the support they give to my agency.
Sean Ortega
GBIncredibly Grateful We Found eDesk It's always nerve wracking working with an outsourcing vendor, since their knowledge and reliability are total unknowns. Our agency was referred to eDesk by a couple of our trusted contacts, which meant a lot to us. Fortunately, our experience with eDesk has also been absolutely stellar. We've found the eDesk team to be extremely experienced and accommodating to all of our workflows. We recommend them without any hesitation!
Lisa Cherie Bushon
GBWe changed from another agency VA to… We changed from another agency VA to edesk and are very happy. We use them for both personal & commercial. I have found their sweet spot is in commercial servicing. They are very good!
John
GBeDesk is the best decision we have made in years eDesk makes it easy to outsource time consuming, but important tasks. Out P&C department has 8 people and everyone loves eDesk. Everyone we work with at eDesk is professional and work to fully customize the process for each task prior to starting. Each task our agency has given eDesk has been performed as well as we perform it in the states, sometimes better. Currently, we have them check policies, create renewal certificates, create non time sensitive certificates and track client related costs for health benefits. Endorsement processing will be next once commercial download is up and running. I can't recommend them enough. I interview both of the larger firms in India and China and I dont know how they could do better. The low cost start up with eDesk made it easy to try outsourcing for the first time and I am glad I did.
max olson
GBEdesk has been great for our agency Edesk has been great for our agency. We're actually using two Virtual assistant companies presently and we see a night and day difference between Edesk and the other company that we use. Edesk does a great job following up on items they need to complete tasks given to them, they check in when a project is partially completed to make sure they are doing things the way that we want, and their end product is great. We're very pleased.