We changed from another agency VA to… We changed from another agency VA to edesk and are very happy. We use them for both personal & commercial. I have found their sweet spot is in commercial servicing. They are very good!

The edesk team has always been quick to… The edesk team has always been quick to respond to our needs and have helped us tremendously over the years!

eDesk has been Fantastic! eDesk has been Fantastic! We have only been with them for a few months but the experience has been fantastic. Their desire and willingness to learn is awesome. We work in the insurance industry and have an infinite number of variables that can't be accounted for. We had a prior service that wanted a "checklist" for every situation. This was impossible for us to provide as there are so many. Our major focus was finding a company that would be able to adapt and change with these different situations. eDesk does this. It has been smooth and easy to onboard with them. When issues that are new or different come up we discuss how we want to have them taken care of and then off eDesk goes to take care of things. We are happy and grateful for the services we have been able to hand off to them and have a growing list of things we will have them help us take care of. Our employees are happy to be able to hand off some of the time-consuming tasks that keep them from working with our clients.

Edesk has been great for our agency Edesk has been great for our agency. We're actually using two Virtual assistant companies presently and we see a night and day difference between Edesk and the other company that we use. Edesk does a great job following up on items they need to complete tasks given to them, they check in when a project is partially completed to make sure they are doing things the way that we want, and their end product is great. We're very pleased.

Incredibly Grateful We Found eDesk It's always nerve wracking working with an outsourcing vendor, since their knowledge and reliability are total unknowns. Our agency was referred to eDesk by a couple of our trusted contacts, which meant a lot to us. Fortunately, our experience with eDesk has also been absolutely stellar. We've found the eDesk team to be extremely experienced and accommodating to all of our workflows. We recommend them without any hesitation!