World Class! Although we are still in the fairly early stages of our integration with Guesty, the service and attention to detail that the team has provided us is absolutely astounding (I have personally worked with three other Channels managers previously and Guesty takes the award by a mile!)

Guesty has been a life-saver Guesty has been a life-saver for our vacation rental property management business. We've scaled up from 8 listings to 80+ in the past two years with them. They've been very responsive in handling our concerns, especially Kirsti Kompus - stellar customer support. They keep rolling out updates and expanding the offering. While they're not the cheapest, they are the top PM software for short term rentals for a reason - definitely lives up to the old adage that you get what you pay for (in a good way).

No zero star option? No zero star option? Guesty has been a disaster from us from day 1. We were moved across to Guesty from MyVR. Which was truly awesome. And after the flashy Guesty sales demo, everything started going downhill. The migration to about 40 solid hours of work. And it was all misery. We were "upgraded" to the new website builder. Which not only cost stupid cash (single listing cost > £100 a month for the overall platform) but also had a stealth stripe payment fee on top not discussed in product pricing. The booking engine doesn't automatically send customer invoices for payment (a legal requirement in the UK when you take a direct card payment). The support was terrible. Any request for the basics was met with "we'll raise with product" The UI was a mess. They then refreshed it and made it even worse. The only decent thing about it was the customisation of customer comms flow. That's literally it. We migrated to Lodgify. Less than half the price. Awesome company, team and support. And the kick in the teeth? Guesty didn't delete our direct booking website with them despite a series of escalations. Their data retention and deletion policy is highly dubious. Avoid Guesty at all costs.

5 start customer success manager Our customer success manager, Joshua, has been incredibly helpful throughout our experience with Guesty! Although we've run into a handful of issues during our time as a Guesty client, he is always quick to respond and find solutions for us.

Great software Great software. Would not be able operate my company without them. My account manager specifically is awesome. She is super helpful and responsive.