RepairDesk

108 West 13th Street Wilmington, Delaware 19801, 19801, United States
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4.65
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

5.00%

1

5.00%
About RepairDesk

RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise, and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow, and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs, small engine repairs, and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business.

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Angel Mata
US

“I recently implemented the RepairDesk… “I recently implemented the RepairDesk Point of Sale system in my store and it’s been a fantastic experience. The user-friendly interface makes transactions a breeze and has significantly improved our service speed. Its specialized features for repair businesses, like repair ticket management and real-time progress updates, have enhanced our customer communication and trust. Inventory management is now effortless, reducing costs and optimizing our operations. Plus, their customer service is always helpful and proactive. I highly recommend RepairDesk to any repair business looking to upgrade their efficiency and customer satisfaction.

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Alex G
US

The reviews on this are sketchy af. I'm starting to feel fishy about these constant 5 star glowing reviews, 2 of them say almost the same exact message. We have been experiencing nothing but complication after complication, this software was sold to us as a working product and some basic functions (like customer intake signatures, importing items to inventory, keeping email/sms notifications off for the customer after actually toggling them off already, the quirks and unreliability goes on), and the supports answer after detailing my concerns and issues is always "reset cookies/cache" (a band-aid, not a solution), or restart browser. This feels like a Beta that is not quite ready for launch, the concept is there and I think the software is brilliant.......... when it works that is.

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Eric Brown
US

We absolutely love Repair Desk! We absolutely love Repair Desk! We love the fact that they are adding new features all the time such as integrating social media (Facebook, GMB, Instagram, Whatsapp) into the program so we wont have to go to those platforms individually to respond to customers. The Phone Pro program has been working awsome as well. We have not even used all the features of Repair Desk. Bottom line this is the go to program I think every Cellphone Repair company should use or at least check it out. Eric Brown Universal Cellphone Repair

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Evan McClung
US

The Best POS System for any Electronics Repair Shop We just switched to Repair Desk about 2 months ago, the software is great and it's perfect for our needs as an Electronics Repair Shop. They are constantly coming out with new tools and integrations to make our job easier. Whenever I have any questions or concerns about the software, their customer support staff has always been super helpful. Never had to wait on hold. They are always happy to screen share and walk you through any part of their software. I talked to Sakina today and she was super helpful, she even walked me through how to link our new printer! They always go above and beyond with their customer support and their software is the perfect POS System for any repair shop. 10/10 we recommend for every small-medium size repair shop!

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Eric Brown
US

Repairdesk is a must-have cell phone… Repairdesk is a must-have cell phone repair software. It allowed my business to streamline all processes in our repair shops, creating tickets, managing the cost of goods sold, employee management, and so on and so forth. Their onboarding process is excellent. I definitely would recommend it. Moreover, their support is superb the guy name Usman Ali helped me with my issue in no time.

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