Repairdesk is a must-have cell phone… Repairdesk is a must-have cell phone repair software. It allowed my business to streamline all processes in our repair shops, creating tickets, managing the cost of goods sold, employee management, and so on and so forth. Their onboarding process is excellent. I definitely would recommend it. Moreover, their support is superb the guy name Usman Ali helped me with my issue in no time.

The reviews on this are sketchy af. I'm starting to feel fishy about these constant 5 star glowing reviews, 2 of them say almost the same exact message. We have been experiencing nothing but complication after complication, this software was sold to us as a working product and some basic functions (like customer intake signatures, importing items to inventory, keeping email/sms notifications off for the customer after actually toggling them off already, the quirks and unreliability goes on), and the supports answer after detailing my concerns and issues is always "reset cookies/cache" (a band-aid, not a solution), or restart browser. This feels like a Beta that is not quite ready for launch, the concept is there and I think the software is brilliant.......... when it works that is.

Really love the need help feature with… Really love the "need help?" feature built right into repairdesk! It's so nice to quickly have someone to help you at the moment you run into an issue instead of waiting on hold forever as I have experienced with many other companies. My technician Arnold is very familiar with the ins and outs of this software and does an outstanding job!

Arnold Amazing customer service Amazing customer service I have to come on here and commend RepairDesk for their outstanding customer service. The live chat, which is directly linked to the RepairDesk screen is excellent. Arnold in particular is so helpful. This guy must never sleep as he is always there when I need him. 10/10

The Best POS System for any Electronics Repair Shop We just switched to Repair Desk about 2 months ago, the software is great and it's perfect for our needs as an Electronics Repair Shop. They are constantly coming out with new tools and integrations to make our job easier. Whenever I have any questions or concerns about the software, their customer support staff has always been super helpful. Never had to wait on hold. They are always happy to screen share and walk you through any part of their software. I talked to Sakina today and she was super helpful, she even walked me through how to link our new printer! They always go above and beyond with their customer support and their software is the perfect POS System for any repair shop. 10/10 we recommend for every small-medium size repair shop!