Angela Pedalino
GBIt was actually a delightful… It was actually a delightful experience. I reached out online. I believe her name is Maile. She was so nice & helpful. She instructed me to send some pictures of one of the items & she figured out what I needed. She Told me when I would expect delivery, sent me the details. Package arrived earlier than expected. She is a gem.
Daniel Oliveira
GBFirst contact First contact. You are getting high review for you friendly phone contact and you prompt shipping. Thank you.
Mark
GBI had to return some hearing aid… I had to return some hearing aid filters because they were the wrong type but this company did an excellent job helping me with the return and sent me the correct filters right away. You never know about a company's customer service until you have the opportunity to interact with them. This company's customer service and return policy was first class and eliminated any bad feelings I had about receiving the wrong filters. I would certainly do business with Hears, Hearing and Hearables again in the future.
Dan H.
GBOutstanding Customer Service Milia solved my problem with knowledge, courtesy, and professionalism. Now I can rest assured my hearing aids are as they should be. Thank you so much!
David McClure
GBGreat on prompt shipment but no technical support Order processing and shipment were very fast. However, when the Phonak Roger didn't work, they could not provide any technical support. They referred me to Phonak, and they couldn't help either. I finally found someone at Advvanced Bionacs, the supplier of my cochlear implant, who knew exactly what to do to fix the problem.