Greg Bessler
GBKim did an exceptional job of making me… Kim did an exceptional job of making me feel like a valued customer! Service is hard to find these days but she should teach customer service! She not only figured out what I needed but, late in the day, saw to it that shipment got out so that I received the next morning!
David McClure
GBGreat on prompt shipment but no technical support Order processing and shipment were very fast. However, when the Phonak Roger didn't work, they could not provide any technical support. They referred me to Phonak, and they couldn't help either. I finally found someone at Advvanced Bionacs, the supplier of my cochlear implant, who knew exactly what to do to fix the problem.
RICARDO
GBBoth hearing aids are the same color Both hearing aids are the same color, if they use a different color just to differentiate the left and right aid would be great. I am not sure yet if they are more powerful but these are working ok for now. I am not sure what's the fee if the hearing aids need to be repair after warranty expired?
EDWARD BRANTZ
GBReasonably priced Reasonably priced; had a question which was attended to immediately and received item promptly. Very courteous.
Jan Hillsberg
GBWonderful, smart and caring people I needed to get hearing aids for the first time, and I was extremely anxious about the process. From the moment I called Hears, Hearing & Hearables, I was put at total ease from the first phone call to the many questions I had about getting my hearing aids! What I found when I called Hears, Hearing & Hearables was sincere and friendly people who listened closely to what I asked and what I had to say during the entire process – from talking about the type of hearing aids I wanted through getting the hearing aids delivered to my audiologist in New York in a timely and an easy manner. For my insurance, I had to have the receipt emailed to me in a certain way which was done quickly and efficiently. I highly recommend this company. They are knowledgeable and efficient and will walk you through the entire process in a friendly and understandable way.