David McClure
GBGreat on prompt shipment but no technical support Order processing and shipment were very fast. However, when the Phonak Roger didn't work, they could not provide any technical support. They referred me to Phonak, and they couldn't help either. I finally found someone at Advvanced Bionacs, the supplier of my cochlear implant, who knew exactly what to do to fix the problem.
Mark
GBI had to return some hearing aid… I had to return some hearing aid filters because they were the wrong type but this company did an excellent job helping me with the return and sent me the correct filters right away. You never know about a company's customer service until you have the opportunity to interact with them. This company's customer service and return policy was first class and eliminated any bad feelings I had about receiving the wrong filters. I would certainly do business with Hears, Hearing and Hearables again in the future.
Angela Pedalino
GBIt was actually a delightful… It was actually a delightful experience. I reached out online. I believe her name is Maile. She was so nice & helpful. She instructed me to send some pictures of one of the items & she figured out what I needed. She Told me when I would expect delivery, sent me the details. Package arrived earlier than expected. She is a gem.
Glenn Ito
GBThe person was pleasant and knowledgeable The person was very knowledgeable about… The person was very knowledgeable about my product and was able to place my order quickly.
Jonathan McCoy
GBGot exactly what I asked for and in a… Got exactly what I asked for and in a timely manner. I needed a charger for my hearing aids, my original one had the springs dislocated so it wasn’t holding my hearing aids in place to get a charge. Sadly, anyone who been dealing with hearing loss knows, hearing aids and accessories are not cheap. Even with the price, I am extremely happy that I found a charger that is compatible with my hearing aids. Now my hearing aids is fully charged and I am ready to tackle the day. Thank you.