John Wolfe
GBI was in and out in a half hour I was in and out in a half hour. The receptionist Robbin had helped me previously, when they were in between audiologists, and was very helpful. All my questions were answered to my satisfaction and I was shown the correct way to clean and maintain my hearing aids. I look forward to more productive appointments in the future.
Nancy Lenz
GBJennifer Jennifer was so patient and understanding of my needs. She also explained things to me very clearly.
Sandra Barnes
GBThe hearing aids will not stay in my… The hearing aids will not stay in my ears no matter what size tip I use. I have been back several times with the same issue. As I am leaving your office things are fine, but within an hour the things are coming out again. Amanda is wonderful and patient, but I still can't hear and it seems I have paid for nothing!
Eldergioe
GBAdequate but definitely not great Let me start by saying I am a first-time patient of using hearing aids or having any part of the hearing aid game. I am also new to the Medicare game and don't always fully understand the rules. While I did choose to get the hearing aids that were covered by Medicare I did not fully understand what the advantages might be to pay for an out of pocket upgrade. I would compare my experience to dealing with a used car salesman."you can get this but you would be much happier getting that" since I decided to get entry level hearing aids I will assess them and decide whether or not to upgrade them. I don't know if it was the salesman's personality or my ignorance but I did not find it and enjoyable experience.
Vinod Mohan
GBKatrina Pound is the best.She stayed on… Katrina Pound is the best.She stayed on top of every appointment & delivered what she promised.Definitely will recommend to my friends.Everyone is lika a family.Keep it up,