Debbie H.
GBThis company appears to be a scam This company appears to be a scam. They tell you they will match you within 24-48 hours and services will be $65 a session. Without authorizing it, they charged our credit card $240 after the intake, before any services were rendered, and before they scheduled the first meeting. This is unheard of in the healthcare industry to charge before getting services. It has been eight days, and we still have not heard from anyone about scheduling the first appointment even though they already charged us. I finally got an email back saying they are trying to match us with someone in our area despite the fact their website advertises no wait time. How about not charging until after the first session????
Mary
PHBetter Speech is dedicated to assisting… Better Speech is dedicated to assisting anyone who requires speech therapy. Their goal is to help people communicate at their best. Session scheduling is simple and easy, and you can complete each session from the comforts of your own home. It has been proven that teletherapy can be as effective as in-person therapy. Excellent work Better Speech!
John Kramer
GBBetter Speech has unethical business practices We got a speech therapist through Better Speech. She was good. We liked her a lot and felt she was helping our daughter. Her therapist was not earning enough money through Better Speech and decided to move on to a different company. She had already built a relationship with our little girl and we wanted to continue. However, Better Speech threatened legal action of she continued to see us. Our little girl is heart broken. We will not be using Better Speech.
John Madison
GBBetterspeech.com feedback Betterspeech.com provides access to licensed speech therapists and practice materials. The website has some navigational issues that can be a little confusing. The billing process is convoluted as clients have to request a "Superbill" that is initiated by the therapist for clients to submit to insurance. Unfortunately, the therapists cannot answer questions about the billing invoice and only their personal name and address show on it. Insurance rejected my claims as they couldn't contact the company for verification. I resubmitted claims with Betterspeech.com's phone number and hope the claims are approved and that I will receive some covered reimbursement. The therapy itself was satisfactory.
Gram Lewis
GBSignificant speech improvement after stroke After my dad's stroke, he struggled with speech issues, but, thanks to Better Speech, his speech has improved significantly. The speech therapy sessions were tailored to his needs and the progress he made has been remarkable. We are grateful for the support and expertise of the Better Speech team in helping my dad regain his communication skills.