Awful customer service I received the test but quickly realized that the ferritin only read to 30. I wanted something that read higher than 30 as optimal ferritin is at least 100. I contacted through live chat about returning and was told to email instead. I did that with all of my info and requested a return. I have done so now 3 times and still have not gotten a response about the return. Edit to add: customer service did finally reach out again. Still have not gotten instructions on return but glad to finally get a response.

Hello Hello, I’d just like to say the women I was talking to today was very helpful and explained everything to me perfectly, I’d just like to say thank you very much.

jesse was super helpful with my… jesse was super helpful with my questions today

We never received any results back from… We never received any results back from the lab. No reply to several e-mails. I can't find the advertised customer chat. Will update review if I ever hear back from them or receive results.

Blake was extremely helpful with my… Blake was extremely helpful with my enquiry! Definitely a 5/5 star service provided