Not a good test for iron deficiency I bought their rapid iron deficiency test. I should have done a little research first. I'm not sure how accurate their test is, but even if it's 100% accurate, you can still be iron deficient using this test. Their test considers a ferritin of above 30 to be non deficient. In reality, a ferritin of less than 30 is absolute iron deficiency. You can still be iron deficient with a ferritin of less than 100. I guess it's ok for people with absolute iron deficiency but if you're slightly above the 30 mark you will incorrectly think your iron is fine when it isn't.

Helpful Chat Experience The representative that assisted, Casey, was very helpful. I had placed the order, but had not received any forms or instructions after a few days. Casey was able to send me links directly to the forms so that I can get my hair samples sent off so I can get my results back. I am hopeful that the results from the sensitivity test will give me some insight into my health challenges.

Hello Hello, I’d just like to say the women I was talking to today was very helpful and explained everything to me perfectly, I’d just like to say thank you very much.

Only acts as though it provides good customer service on public platforms **AS PER ANOTHER ONLINE RESPONSE I HAVE ONCE AGAIN VERIFIED MY ORDER** This company stopped responding to how unhappy I was with this service and the scam of a product months ago. Donna is now responding as if they give customers good service to my old reviews. Don’t be fooled by this. They say they want feedback but non of my feedback was taken onboard and my complaint and issue remains unresolved and not responded to from my last reply. Don’t fall for this scam of a company and its products.

Had to call in to get some assistance… Had to call in to get some assistance with forms. Angel helped me within seconds - thanks so much!!