Amazing Communication and Service There was a hiccup with my product being back ordered. But just knowing it was not going to be here tomorrow, was a relief that I didn't get stiffed. Popular products are popular products Margaret kept me in the loop with the situation and letting me know what was on what was going on in the background.

Supplements for Working Dogs I ordered and received Red Paw Balanced Fat. It's a wonderful supplement for high energy, working dogs, and hard keepers. The product is hard to find on the website without a Google search (doesn't appear to be in the menu or list of supplements). The product did seem to take some time to be shipped and delivered, however arrived in good condition, and I've since ordered again. I'm really delighted that K9Cuisine carries this product, and hope they will carry additional performance supplements. I have a kennel with four operational SAR dogs and two up and coming dogs, as well as a hobby farm with three livestock guardian dogs that live out in the elements. Supplements like this are important to the industry of working dogs.

Diamond My little white frenchie has so many food allergies and environmental. Diamond is allergic to almost every meat source except Turkey so when I was told by a friend to try the kangaroo because she has a white frenchie to... and kangaroo was not on her allergy tests. She loves it. I make all my dogs food but I wanted to offer a hard dogfood for a change that also offers nutritional benefits. They all love the taste! Thank you for offering something with variety and they don't all contain chicken fat.

Incredible Customer Service FedEx in my area has always been problematic, but color me surprised when my order was a day late and I received a call from K9 Cuisine telling me they were looking into the issue. Two days later, when I still hadn't received my order the same customer service person called (at 7pm their time) to let me know she'd called FedEx corporate and been on hold trying to reach my nearest distribution center to see what was going on. I've had this kind of issue many times with my local FedEx, but I've never had a company work this hard to make sure I received my order. The product arrived undamaged and was reasonably priced,as well.

Labradoodle Love I was delighted to discover K9 Cuisine carries the brand of dog food our Baxter loves and has been raised on. We have moved to a new state and it appears local distributors do not carry this brand. Web searches, brought me to you, one of the few companies who sell this product. Ordering was easy and delivery was prompt. We are so pleased with our experience and anticipate a long, easy relationship with K9 Cuisine. Baxter is ecstatic and we are as well. Thank you so much.