Téyo
GBGood service pained by awful prices, and worse policies. Youre undoubtedly overpaying for your eyeglasses and or contacts. And if you wish to return them for your $300 back, a manager must be present, which isnt stated on the receipt, nor do they tell you during your purchase. Not only will you not be paid timely, you’ll be sent a check regardless of if you paid cash, or debit. Please do not give them your business
David H
GBJennifer Sumlin made My experience the… Jennifer Sumlin made My experience the best possible, in this time of adjustment at My age. She really takes the time to help expedite the process with personal care to get Your Rx correct. Thank You to the staff also!
SHERRY CARPENTER
GBJust pure incompetence Just pure incompetence! I've had to take my glasses and contacts back 3 times because the prescription their computer doctor gave was wrong. It's still wrong on try number 4. I'm going to attempt to return them and just get my money back. Either way it's a hassle because my insurance isn't going to pay anything for an eye exam for another year. DO NOT USE THIS COMPANY!
Julie Zadlo
GBGreat customer service Our schertz TX location has a wonderful manager Jessica Morgan she is very knowledgeable and professional..I had some issues that were resolved immediately..the customer service I received there was exceptional.. get that each branch location may not be the same but I have nothing but praise for this one.
Maya Contento
GBStanton Optical in Tallahassee was…the worst Stanton Optical in Tallahassee was another wake up call about falling for advertising. Nothing they said they did (2 for 1, same day, free eye exam) were available. Why I didn’t walk out when the three diagnostic devises were dusty and worse! Of course the lens needed for the inexpensive glasses were not in stock. They wrote up a ridiculous bill for a pair of $25 frames with just distance lens for $300 I let them know I was not going to accept that price as it fulfilled nothing that they advertised. The best that the now obviously angry employee offered was $159. The glasses caused me to see double! I returned them but still got stuck with paying for the free eye exam $59! What a negative experience!