I had a truly dreadful experience with… I had a truly dreadful experience with Stanton Optical that has left me feeling frustrated and disappointed. It all started when I ordered two pairs of glasses from them. The first mistake they made was delivering my glasses to the wrong address, which resulted in them being misplaced. After this mishap, they agreed to make another set of glasses for me. However, when I finally received them and started wearing them, I noticed that something was off. It turned out that the prescription they had used was incorrect. This led to me having to go through the whole process of getting my eyes examined again. Stanton Optical assured me that they would modify my existing glasses to match the correct prescription. They returned one pair to me after making the adjustments, but the second pair has been missing in action since February. Despite numerous inquiries and promises, I am still left waiting for that second pair to be delivered. This entire ordeal has been incredibly frustrating and time-consuming. The level of incompetence and lack of responsibility displayed by Stanton Optical has left me deeply dissatisfied. I regret ever choosing to do business with them, and I certainly won't be recommending their services to anyone in the near future.

Customer service by Destiny was great… Customer service by Destiny was great during my visit in their weatherford, Texas store. She was very knowledgeable of her job and professional. “ keep up the good work!”

Good service pained by awful prices, and worse policies. Youre undoubtedly overpaying for your eyeglasses and or contacts. And if you wish to return them for your $300 back, a manager must be present, which isnt stated on the receipt, nor do they tell you during your purchase. Not only will you not be paid timely, you’ll be sent a check regardless of if you paid cash, or debit. Please do not give them your business

Avoid this business After losing our paperwork, I am still waiting for my glasses after 4 weeks. No apology, no offer to rush my order….it will be at least 10-14 days longer to get my order. The actual eye exam was done virtually by a doctor who seemed irritated to be helping me and rushed through the exam. It’s clear that they bait and switch customers with their 2 glasses for $59 with only a handful of ugly and u stylish frames at that price. Stay away from Stanton Optical and save yourself the hassle I am now in.

Excellent Customer Service ! Had the best customer service here. The store is under new management and the manager Bre was so very nice, knowledgeable and professional in helping me and my spouse getting our glasses and getting them fitted for us !! Definitely will be going there again next year ! Thank you Bre and your staff ! Gastonia NC