Excellent Customer Service ! Had the best customer service here. The store is under new management and the manager Bre was so very nice, knowledgeable and professional in helping me and my spouse getting our glasses and getting them fitted for us !! Definitely will be going there again next year ! Thank you Bre and your staff ! Gastonia NC

2 glassed for $79 OR 1 pair for $210, I got the later 2 glassed for $79, oh how I wish wish wish this were true. Just got an amazing deal for one pair, only $210.00 at Stanton Optical there is an explanation for everything, this year the glasses were only a replacement off a prescription that was taken exactly 2 years ago. No work or exam took place this time around, just a replacement pair off the 2 year old exam and ONLY $210, love it. Two years ago, the single pair of glasses going off the similar deal which was one pair for $59, same day. However, two years ago I paid $165 for one pair delivered 2 weeks later. Please choose wisely on where you get your glasses from.

I went to Stanton om Madison Ave I went to Stanton om Madison Ave in Fair Oaks with my own frame just to get a plain sunglass lens, no prescription. After filling out the paperwork and paying for this I was told the glasses would be ready in 2 weeks but they always come early. I started checking on the status about the 14th of March, getting a recorded message saying they would be ready on the 20th. That makes it 3 weeks, definitely not early. Today I once again called and I was transferred to a live person in some foreign coumtry. He put me on hold to check on my glasses because there was no info on the computer. When he came back he said they would be ready on the 25th. I asked why and he said that is what he was told and was there anything else he could do for me. I will never use Stanton Optical again. The customer service is very poor.

Just pure incompetence Just pure incompetence! I've had to take my glasses and contacts back 3 times because the prescription their computer doctor gave was wrong. It's still wrong on try number 4. I'm going to attempt to return them and just get my money back. Either way it's a hassle because my insurance isn't going to pay anything for an eye exam for another year. DO NOT USE THIS COMPANY!

Bad experience with Stanton Dr. Should I be truthful and say that it was one of the worst exams I have ever had, or should I water it down. I'll water it down. At 7350 Madison (2024 year): The Stanton frames/lenses side is good, unfortunately the exam side is not good. The general shared staff of both sides are friendly and do their jobs good. I went in to get a small change to my prescription. The Dr dude he talked randomly about bent trees for about 20 minutes ''before'' then briefly examining my eyes. Then he said NO change. Dude was very unprofessional. He barely tried testing any adjustments to my old prescription before saying NO change again. (To simplify the poor experience I had with them, which has happened repeatedly at different visits. The Dr, he refused to be helpful). Also the lenses in the exam machine were dirty/foggy as always; its the same with the telepresence machine, foggy. I'm done with "California Physicians Eyecare Group". (The current eye exam company within many Stanton Optical locations in Sacramento.) Some of their exam doctors are ok, but many of them do not listen to the customer/patient about eyesight needs. I had to pay almost $100 dollars for that visit, To end up getting nothing changed in my prescription. Another sign the country is going down the drain.