HORRIBLE I called today to discontinue using ChiroAppointment because all we get are existing calls and then I have to dispute them every month so we aren't charged for them. Renee is the woman I spoke with at ChiroAppointment, and her condescending tone was only over shadowed by her complete incompetency. I told her I was not authorizing any more charges on my credit card and she told me she was charging it anyway for a call that was VERY clearly from an existing patient. I'm just glad I never have to deal with these trolls again. I would definitely warn everyone out there to do their research before signing up with these thieves.

Excellent program with just a few flaws. It has worked very well for us! I appreciate the good leads that contact our office through Chiroappointment.com. My only complaint is the Manual Review process for refund requests or disputes. They pigeon hole your choices as the only possible reasons a caller might be ineligible for payment to: Calls where the consumer does not talk Missed calls Wrong numbers Telemarketers Job seekers Fax machines They have forced me to pay for someone looking for an antler velvet (aphrodisiac) supplement? Crazy, but true! Other valid reasons for disputes have been likewise rejected, which I thought was unreasonable. All in all, I am mostly satisfied, just frustrated at the lack of reason at times.

How to remove old chiroappointment link from Google. 1/25/18 Chiroappointment attempted to have this review removed, so I have edited the language to be more PC, but the facts remain the same. Since the chiroappointment.com link will show up in your search results and compete for your internet traffic, it is important that you remove this link ASAP. Since they have a great system in place to boost their link above yours, your customers may click their link, and you will be charged if they call you. After you cancel your membership, their page will be deleted, but the old link will still show up in Google with a phone number. If people click or call, nothing will happen. Follow these steps to remove this link: 1: go to the remove content page by google by searching "remove old page from google search" 2: find the link to tell google what to remove by following these steps: google search "Find a URL to use for demotion or removal requests" 3: enter that link into the remove outdated content page by google: find this by searching "google search console removal tool" 4: Enjoy not having your traffic misdirected to a non-working or out-dated site. I hope this helps bring some closure to any of you who are frustrated with this link. As reported, they may not actually bring more patients in, but may simply be capturing and re-directing existing searches through their system, and then charging you for these. They will alter your local listings without permission or knowledge on sites like Yahoo and change the phone numbers. When you fire them, they do not change them back. This can permanently damage your business if you are not aware of this! Beware!

Simply Poor Performance! I tried Chiro Appointment for 4 months and the calls generated to my office were either poor quality leads, calls for other types of medical providers, or from my existing patients. I wound up sending multiple e-mails as well as time on the phone trying to get credited for calls that were not generating any new business. To top that off, you only have 35 days to review the calls for credit back to your credit card. What does this mean, if you get charged for a call on the 1st of the month and they send you a statement on the 31st of the month, then you only have 4 days to review all the call logs, make contact with the company and go through the process of getting a refund. And they simply will not refund the money back to you after that 35 day window. The "Service" was a total waste of time and essentially a waste of resources. It did not perform to stated standards, and was a liability to office. Buyer beware!!

Giant ripoff Giant ripoff. They make it seem that you will get good calls from people with decent insurance. BIG HINT: this will never happen! They arrange to have either out-of-town people call your office to see if take their insurance (but they live to far to actually come to your office so why are they calling) or an endless supply of medicaid people (you will never receive enough from medicaid to cover the $50 that chiroappointment charges you for taking the call). The medicaid people possibly get paid to make those expensive calls to you. I cancelled CA only to have them try to start up again with me a few years later. I gave the poor cold-calling woman an earful about what an awful company chiroappointment was. I hope she quit that disappointment of a company.