Matthew Conroy
GBNot worth the hassle! Do your own marketing! I signed up after receiving a phone call stating that they needed chiropractors in my area. After getting set up I immediately started receiving phone calls but when I picked up no one was there. It would happen at least 5-10 times a day....very frustrating. When someone real actually called, they often had insurance that I didn't participate with or medicaid. I would get billed $55 per person and then have to dispute the charge. At the end of the day you will most likely get charged for many patients that don't end up walking into your office. Might work well for some offices but not a good fit for mine.
Andy Nelson
GBExcellent program with just a few flaws. It has worked very well for us! I appreciate the good leads that contact our office through Chiroappointment.com. My only complaint is the Manual Review process for refund requests or disputes. They pigeon hole your choices as the only possible reasons a caller might be ineligible for payment to: Calls where the consumer does not talk Missed calls Wrong numbers Telemarketers Job seekers Fax machines They have forced me to pay for someone looking for an antler velvet (aphrodisiac) supplement? Crazy, but true! Other valid reasons for disputes have been likewise rejected, which I thought was unreasonable. All in all, I am mostly satisfied, just frustrated at the lack of reason at times.
Dr. Griffeth
GBDoes not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.
Phoenix71
GBSimply Poor Performance! I tried Chiro Appointment for 4 months and the calls generated to my office were either poor quality leads, calls for other types of medical providers, or from my existing patients. I wound up sending multiple e-mails as well as time on the phone trying to get credited for calls that were not generating any new business. To top that off, you only have 35 days to review the calls for credit back to your credit card. What does this mean, if you get charged for a call on the 1st of the month and they send you a statement on the 31st of the month, then you only have 4 days to review all the call logs, make contact with the company and go through the process of getting a refund. And they simply will not refund the money back to you after that 35 day window. The "Service" was a total waste of time and essentially a waste of resources. It did not perform to stated standards, and was a liability to office. Buyer beware!!
Jerry Lane
GBGiant ripoff Giant ripoff. They make it seem that you will get good calls from people with decent insurance. BIG HINT: this will never happen! They arrange to have either out-of-town people call your office to see if take their insurance (but they live to far to actually come to your office so why are they calling) or an endless supply of medicaid people (you will never receive enough from medicaid to cover the $50 that chiroappointment charges you for taking the call). The medicaid people possibly get paid to make those expensive calls to you. I cancelled CA only to have them try to start up again with me a few years later. I gave the poor cold-calling woman an earful about what an awful company chiroappointment was. I hope she quit that disappointment of a company.