The staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe

Staff was friendly but poor quality… Staff was friendly but poor quality calls. The people who called are "tire kicking shoppers". Not the quality of people I want in my office. I did get charged for someone calling me twice, but the staff member promised she will send me an email link on how to dispute it. You may do great with this service, I just didnt get the results I was hoping for.

Great staff to work with I found that if I have any problem with the site or want to edit something, I'm supported quickly and given great instructions to correct or add whatever was needed to do. However, we've maybe received one patient from the site and not really sure it was the only connection he had getting to me. It was also a referral from another patient. The service is great though - which is greatly appreciated.

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.

Problem Resolved! I want to thank Chiroappointment.com for resolving the issue the reported below. My monthly cap was restored to the original amount and I am again benefiting from this service. Problem Resolved! I was consistently encouraged to increase my monthly budget cap. I finally said I would give it a try. I did, but it wasn't successful for me. When I requested to go back to the earlier monthly cap I was told that you can never lower your budget, only increase it! Really!? It would have been nice if I was told that to begin with! Needless to say, I have cancelled the service! L.B. MA