Don't waste your time and energy Listen to how ridiculous this is: I'm told to sign up as a new client I will get the first 2 calls comp'd (no charge). After 2-3 months I have to spend quite a bit of time on the phone with my account manager going over calls that are actually invalid, that were considered "valid". Then, my second "valid" call my cc gets charged. Instead of refunding me the call charge bc the agreeement was for the first 2 free, they say the next one will be free, so it evens out in the end. And that was after I already told them I didn't want the service anymore. Then they said they don't have the ability to process a refund (blatant lie of any business). So be warned. If you're ok with dealing with A LOT of headache, and a company not keeping their agreement, then give them a try.

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.

Simply Poor Performance! I tried Chiro Appointment for 4 months and the calls generated to my office were either poor quality leads, calls for other types of medical providers, or from my existing patients. I wound up sending multiple e-mails as well as time on the phone trying to get credited for calls that were not generating any new business. To top that off, you only have 35 days to review the calls for credit back to your credit card. What does this mean, if you get charged for a call on the 1st of the month and they send you a statement on the 31st of the month, then you only have 4 days to review all the call logs, make contact with the company and go through the process of getting a refund. And they simply will not refund the money back to you after that 35 day window. The "Service" was a total waste of time and essentially a waste of resources. It did not perform to stated standards, and was a liability to office. Buyer beware!!

Staff was friendly but poor quality… Staff was friendly but poor quality calls. The people who called are "tire kicking shoppers". Not the quality of people I want in my office. I did get charged for someone calling me twice, but the staff member promised she will send me an email link on how to dispute it. You may do great with this service, I just didnt get the results I was hoping for.

Does not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.