WARNING! DO NOT SIGN UP WITH THIS COMPANY!!!! DO NOT SIGN UP WITH THIS COMPANY! I initially said "no" to signing up for their service as I have a word of mouth referral practice that is highly specialized. After saying no, the sales rep wanted to know why I said no and it was basically because of all of these terrible reviews. She assured me that the service had improved and that I would not have my phone lines tied up with clients that were not a fit for my office. Well what do you know, I had 3 calls: 1 was for another doctor because they had my "routing number" shared with another doctor, 1 was for a patient who did not have insurance that I was in network with, and 1 wanted to come in on a Saturday or Sunday, when I am not open. I realize that they cannot control it if people do not read the profile they create, but basically you end up being charged for people who never become clients or may be looking to get in with another doctor. My question to them was "how do I know these other 2 people calling were not trying to get the other doctor you had sharing a tracking number with me? Maybe he is open on the weekend or takes those insurances". They basically just said "take our word for it" that they weren't. There are no quick way to get clients, and if there are, those ways do not get you the type of clients that you want. I had a bad feeling about it from the start and should have listened to my instinct. Learn from my experience and just SAY NO!

Does not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.

On-Line Presence and New Patients I have been using this service for many years and it has provided a stream of new patients to our office. Not only that, is it an effective and efficient way to increase on line presence. Our practice comes up on all the search engines. I would recommend this service for establishing an on-line presence and to provide a continual flow of new patients. LB Massachusetts

They are definitely not looking out for you. Horrible. Watch out. They woo you with great customer service for the first two weeks and then you are charged for non industry related calls and they can't do anything for you once you find them. Take the time and $ that you will spend screening these calls and keeping up with them and do anything else.

HORRIBLE I called today to discontinue using ChiroAppointment because all we get are existing calls and then I have to dispute them every month so we aren't charged for them. Renee is the woman I spoke with at ChiroAppointment, and her condescending tone was only over shadowed by her complete incompetency. I told her I was not authorizing any more charges on my credit card and she told me she was charging it anyway for a call that was VERY clearly from an existing patient. I'm just glad I never have to deal with these trolls again. I would definitely warn everyone out there to do their research before signing up with these thieves.