Giant ripoff Giant ripoff. They make it seem that you will get good calls from people with decent insurance. BIG HINT: this will never happen! They arrange to have either out-of-town people call your office to see if take their insurance (but they live to far to actually come to your office so why are they calling) or an endless supply of medicaid people (you will never receive enough from medicaid to cover the $50 that chiroappointment charges you for taking the call). The medicaid people possibly get paid to make those expensive calls to you. I cancelled CA only to have them try to start up again with me a few years later. I gave the poor cold-calling woman an earful about what an awful company chiroappointment was. I hope she quit that disappointment of a company.

Staff was friendly but poor quality… Staff was friendly but poor quality calls. The people who called are "tire kicking shoppers". Not the quality of people I want in my office. I did get charged for someone calling me twice, but the staff member promised she will send me an email link on how to dispute it. You may do great with this service, I just didnt get the results I was hoping for.

I have recieved leads......but more trouble then its worth If you have lots of time to unsuccessfully argue with chiroapt each month about which leads were actually legit ~3 out of 4 leads I'm charged for are not even leads. I was once charged for a lonly kid in another state calling at 1:30am about what our massage therapists were wearing....left a 6 minute creepy message...another time, It was considered a "qualified lead" when a current patient referred her friend and she looked up my number via the internet....didn't matter to them that she said on recording that XXXX sent her in here.

On-Line Presence and New Patients I have been using this service for many years and it has provided a stream of new patients to our office. Not only that, is it an effective and efficient way to increase on line presence. Our practice comes up on all the search engines. I would recommend this service for establishing an on-line presence and to provide a continual flow of new patients. LB Massachusetts

Find another service The company is hit or miss at best...you will receive many poor quality calls and be charged for them. You can get calls bounced outside your call area, and your complaint falls on deaf ears ...took 2 weeks to talk to a supervisor, when I threatened to refrain payment "Joe " called me back in 5 min.....essentially you are paying for poor quality patients and calls but will get an occasional good patient I would guess you re paying 4 to 500 hundred dollars per quality patient...there are better programs to be found....the manager with a southern drawl was telling me he was from ny and the call radius they use is in a straight line ...hence you can get a call from in my case 17 miles away but still falls within their call radius..guess what you pay for that ...if you re in a rural area this might work for you but if you're in an urban setting think twice....frustrating endeavor... They also make a lot of errors in what s considered a valid calls. You have to stay on top of all your calls regularly , in my case between 100 to 200 dollars in charges a month were in invalid calls..they generally will reimburse on those... Make sure you get alerts on your email, they actually stopped sending me them and began only sending me the monthly invoice whereby I was only getting the bill not the calls so I could review them....