Jimmy Anderson
GBThe staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe
Dr. P
GBThey are definitely not looking out for you. Horrible. Watch out. They woo you with great customer service for the first two weeks and then you are charged for non industry related calls and they can't do anything for you once you find them. Take the time and $ that you will spend screening these calls and keeping up with them and do anything else.
Lorraine Baritz
GBProblem Resolved! I want to thank Chiroappointment.com for resolving the issue the reported below. My monthly cap was restored to the original amount and I am again benefiting from this service. Problem Resolved! I was consistently encouraged to increase my monthly budget cap. I finally said I would give it a try. I did, but it wasn't successful for me. When I requested to go back to the earlier monthly cap I was told that you can never lower your budget, only increase it! Really!? It would have been nice if I was told that to begin with! Needless to say, I have cancelled the service! L.B. MA
Jessi Johnson
GBHORRIBLE I called today to discontinue using ChiroAppointment because all we get are existing calls and then I have to dispute them every month so we aren't charged for them. Renee is the woman I spoke with at ChiroAppointment, and her condescending tone was only over shadowed by her complete incompetency. I told her I was not authorizing any more charges on my credit card and she told me she was charging it anyway for a call that was VERY clearly from an existing patient. I'm just glad I never have to deal with these trolls again. I would definitely warn everyone out there to do their research before signing up with these thieves.
Josh Wagner
GBDon't waste your time and energy Listen to how ridiculous this is: I'm told to sign up as a new client I will get the first 2 calls comp'd (no charge). After 2-3 months I have to spend quite a bit of time on the phone with my account manager going over calls that are actually invalid, that were considered "valid". Then, my second "valid" call my cc gets charged. Instead of refunding me the call charge bc the agreeement was for the first 2 free, they say the next one will be free, so it evens out in the end. And that was after I already told them I didn't want the service anymore. Then they said they don't have the ability to process a refund (blatant lie of any business). So be warned. If you're ok with dealing with A LOT of headache, and a company not keeping their agreement, then give them a try.