Dr. Griffeth
GBDoes not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.
Dominick Fazzari
GBFind another service The company is hit or miss at best...you will receive many poor quality calls and be charged for them. You can get calls bounced outside your call area, and your complaint falls on deaf ears ...took 2 weeks to talk to a supervisor, when I threatened to refrain payment "Joe " called me back in 5 min.....essentially you are paying for poor quality patients and calls but will get an occasional good patient I would guess you re paying 4 to 500 hundred dollars per quality patient...there are better programs to be found....the manager with a southern drawl was telling me he was from ny and the call radius they use is in a straight line ...hence you can get a call from in my case 17 miles away but still falls within their call radius..guess what you pay for that ...if you re in a rural area this might work for you but if you're in an urban setting think twice....frustrating endeavor... They also make a lot of errors in what s considered a valid calls. You have to stay on top of all your calls regularly , in my case between 100 to 200 dollars in charges a month were in invalid calls..they generally will reimburse on those... Make sure you get alerts on your email, they actually stopped sending me them and began only sending me the monthly invoice whereby I was only getting the bill not the calls so I could review them....
Dr. P
GBThey are definitely not looking out for you. Horrible. Watch out. They woo you with great customer service for the first two weeks and then you are charged for non industry related calls and they can't do anything for you once you find them. Take the time and $ that you will spend screening these calls and keeping up with them and do anything else.
Jimmy Anderson
GBThe staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe
Jerry Lane
GBGiant ripoff Giant ripoff. They make it seem that you will get good calls from people with decent insurance. BIG HINT: this will never happen! They arrange to have either out-of-town people call your office to see if take their insurance (but they live to far to actually come to your office so why are they calling) or an endless supply of medicaid people (you will never receive enough from medicaid to cover the $50 that chiroappointment charges you for taking the call). The medicaid people possibly get paid to make those expensive calls to you. I cancelled CA only to have them try to start up again with me a few years later. I gave the poor cold-calling woman an earful about what an awful company chiroappointment was. I hope she quit that disappointment of a company.