WARNING! DO NOT SIGN UP WITH THIS COMPANY!!!! DO NOT SIGN UP WITH THIS COMPANY! I initially said "no" to signing up for their service as I have a word of mouth referral practice that is highly specialized. After saying no, the sales rep wanted to know why I said no and it was basically because of all of these terrible reviews. She assured me that the service had improved and that I would not have my phone lines tied up with clients that were not a fit for my office. Well what do you know, I had 3 calls: 1 was for another doctor because they had my "routing number" shared with another doctor, 1 was for a patient who did not have insurance that I was in network with, and 1 wanted to come in on a Saturday or Sunday, when I am not open. I realize that they cannot control it if people do not read the profile they create, but basically you end up being charged for people who never become clients or may be looking to get in with another doctor. My question to them was "how do I know these other 2 people calling were not trying to get the other doctor you had sharing a tracking number with me? Maybe he is open on the weekend or takes those insurances". They basically just said "take our word for it" that they weren't. There are no quick way to get clients, and if there are, those ways do not get you the type of clients that you want. I had a bad feeling about it from the start and should have listened to my instinct. Learn from my experience and just SAY NO!

Not worth the hassle! Do your own marketing! I signed up after receiving a phone call stating that they needed chiropractors in my area. After getting set up I immediately started receiving phone calls but when I picked up no one was there. It would happen at least 5-10 times a day....very frustrating. When someone real actually called, they often had insurance that I didn't participate with or medicaid. I would get billed $55 per person and then have to dispute the charge. At the end of the day you will most likely get charged for many patients that don't end up walking into your office. Might work well for some offices but not a good fit for mine.

Staff was friendly but poor quality… Staff was friendly but poor quality calls. The people who called are "tire kicking shoppers". Not the quality of people I want in my office. I did get charged for someone calling me twice, but the staff member promised she will send me an email link on how to dispute it. You may do great with this service, I just didnt get the results I was hoping for.

Excellent program with just a few flaws. It has worked very well for us! I appreciate the good leads that contact our office through Chiroappointment.com. My only complaint is the Manual Review process for refund requests or disputes. They pigeon hole your choices as the only possible reasons a caller might be ineligible for payment to: Calls where the consumer does not talk Missed calls Wrong numbers Telemarketers Job seekers Fax machines They have forced me to pay for someone looking for an antler velvet (aphrodisiac) supplement? Crazy, but true! Other valid reasons for disputes have been likewise rejected, which I thought was unreasonable. All in all, I am mostly satisfied, just frustrated at the lack of reason at times.

Does not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.