HORRIBLE I called today to discontinue using ChiroAppointment because all we get are existing calls and then I have to dispute them every month so we aren't charged for them. Renee is the woman I spoke with at ChiroAppointment, and her condescending tone was only over shadowed by her complete incompetency. I told her I was not authorizing any more charges on my credit card and she told me she was charging it anyway for a call that was VERY clearly from an existing patient. I'm just glad I never have to deal with these trolls again. I would definitely warn everyone out there to do their research before signing up with these thieves.

I have recieved leads......but more trouble then its worth If you have lots of time to unsuccessfully argue with chiroapt each month about which leads were actually legit ~3 out of 4 leads I'm charged for are not even leads. I was once charged for a lonly kid in another state calling at 1:30am about what our massage therapists were wearing....left a 6 minute creepy message...another time, It was considered a "qualified lead" when a current patient referred her friend and she looked up my number via the internet....didn't matter to them that she said on recording that XXXX sent her in here.

The staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe

Great staff to work with I found that if I have any problem with the site or want to edit something, I'm supported quickly and given great instructions to correct or add whatever was needed to do. However, we've maybe received one patient from the site and not really sure it was the only connection he had getting to me. It was also a referral from another patient. The service is great though - which is greatly appreciated.

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.