The service is pretty poor and they… The service is pretty poor and they just want to push you into paying commissions for services you don't need. The help is minimal for the situation that I wanted, instead of helping me they wanted to sell me useless things that I did not need.

On-Line Presence and New Patients I have been using this service for many years and it has provided a stream of new patients to our office. Not only that, is it an effective and efficient way to increase on line presence. Our practice comes up on all the search engines. I would recommend this service for establishing an on-line presence and to provide a continual flow of new patients. LB Massachusetts

Staff was friendly but poor quality… Staff was friendly but poor quality calls. The people who called are "tire kicking shoppers". Not the quality of people I want in my office. I did get charged for someone calling me twice, but the staff member promised she will send me an email link on how to dispute it. You may do great with this service, I just didnt get the results I was hoping for.

Don't waste your time and energy Listen to how ridiculous this is: I'm told to sign up as a new client I will get the first 2 calls comp'd (no charge). After 2-3 months I have to spend quite a bit of time on the phone with my account manager going over calls that are actually invalid, that were considered "valid". Then, my second "valid" call my cc gets charged. Instead of refunding me the call charge bc the agreeement was for the first 2 free, they say the next one will be free, so it evens out in the end. And that was after I already told them I didn't want the service anymore. Then they said they don't have the ability to process a refund (blatant lie of any business). So be warned. If you're ok with dealing with A LOT of headache, and a company not keeping their agreement, then give them a try.

Problem Resolved! I want to thank Chiroappointment.com for resolving the issue the reported below. My monthly cap was restored to the original amount and I am again benefiting from this service. Problem Resolved! I was consistently encouraged to increase my monthly budget cap. I finally said I would give it a try. I did, but it wasn't successful for me. When I requested to go back to the earlier monthly cap I was told that you can never lower your budget, only increase it! Really!? It would have been nice if I was told that to begin with! Needless to say, I have cancelled the service! L.B. MA