On-Line Presence and New Patients I have been using this service for many years and it has provided a stream of new patients to our office. Not only that, is it an effective and efficient way to increase on line presence. Our practice comes up on all the search engines. I would recommend this service for establishing an on-line presence and to provide a continual flow of new patients. LB Massachusetts

They are definitely not looking out for you. Horrible. Watch out. They woo you with great customer service for the first two weeks and then you are charged for non industry related calls and they can't do anything for you once you find them. Take the time and $ that you will spend screening these calls and keeping up with them and do anything else.

Staff was friendly but poor quality… Staff was friendly but poor quality calls. The people who called are "tire kicking shoppers". Not the quality of people I want in my office. I did get charged for someone calling me twice, but the staff member promised she will send me an email link on how to dispute it. You may do great with this service, I just didnt get the results I was hoping for.

HORRIBLE I called today to discontinue using ChiroAppointment because all we get are existing calls and then I have to dispute them every month so we aren't charged for them. Renee is the woman I spoke with at ChiroAppointment, and her condescending tone was only over shadowed by her complete incompetency. I told her I was not authorizing any more charges on my credit card and she told me she was charging it anyway for a call that was VERY clearly from an existing patient. I'm just glad I never have to deal with these trolls again. I would definitely warn everyone out there to do their research before signing up with these thieves.

Excellent program with just a few flaws. It has worked very well for us! I appreciate the good leads that contact our office through Chiroappointment.com. My only complaint is the Manual Review process for refund requests or disputes. They pigeon hole your choices as the only possible reasons a caller might be ineligible for payment to: Calls where the consumer does not talk Missed calls Wrong numbers Telemarketers Job seekers Fax machines They have forced me to pay for someone looking for an antler velvet (aphrodisiac) supplement? Crazy, but true! Other valid reasons for disputes have been likewise rejected, which I thought was unreasonable. All in all, I am mostly satisfied, just frustrated at the lack of reason at times.