ChiroAppointment.com

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1.75
Based on 20 Reviews

5

5.00%

4

0.00%

3

10.00%

2

35.00%

1

50.00%
About ChiroAppointment.com

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Tyler Perkins
GB

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.

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Dr. P
GB

They are definitely not looking out for you. Horrible. Watch out. They woo you with great customer service for the first two weeks and then you are charged for non industry related calls and they can't do anything for you once you find them. Take the time and $ that you will spend screening these calls and keeping up with them and do anything else.

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Matthew Conroy
GB

Not worth the hassle! Do your own marketing! I signed up after receiving a phone call stating that they needed chiropractors in my area. After getting set up I immediately started receiving phone calls but when I picked up no one was there. It would happen at least 5-10 times a day....very frustrating. When someone real actually called, they often had insurance that I didn't participate with or medicaid. I would get billed $55 per person and then have to dispute the charge. At the end of the day you will most likely get charged for many patients that don't end up walking into your office. Might work well for some offices but not a good fit for mine.

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Kevin Meyer
GB

Don't waste your time or $$$. I am not sure if employees of this company are writing the reviews below. The doctor before me is more like it. I signed up, they were nice. However, I only received 3 'qualifying calls' and it was from a regular patient of mine that had been coming in for years. I still got charged $50. So irritated about that still. Don't waste your money with this company folks. Dr. Kevin

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Phoenix71
GB

Simply Poor Performance! I tried Chiro Appointment for 4 months and the calls generated to my office were either poor quality leads, calls for other types of medical providers, or from my existing patients. I wound up sending multiple e-mails as well as time on the phone trying to get credited for calls that were not generating any new business. To top that off, you only have 35 days to review the calls for credit back to your credit card. What does this mean, if you get charged for a call on the 1st of the month and they send you a statement on the 31st of the month, then you only have 4 days to review all the call logs, make contact with the company and go through the process of getting a refund. And they simply will not refund the money back to you after that 35 day window. The "Service" was a total waste of time and essentially a waste of resources. It did not perform to stated standards, and was a liability to office. Buyer beware!!

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