Andy Nelson
GBExcellent program with just a few flaws. It has worked very well for us! I appreciate the good leads that contact our office through Chiroappointment.com. My only complaint is the Manual Review process for refund requests or disputes. They pigeon hole your choices as the only possible reasons a caller might be ineligible for payment to: Calls where the consumer does not talk Missed calls Wrong numbers Telemarketers Job seekers Fax machines They have forced me to pay for someone looking for an antler velvet (aphrodisiac) supplement? Crazy, but true! Other valid reasons for disputes have been likewise rejected, which I thought was unreasonable. All in all, I am mostly satisfied, just frustrated at the lack of reason at times.
Kevin Meyer
GBDon't waste your time or $$$. I am not sure if employees of this company are writing the reviews below. The doctor before me is more like it. I signed up, they were nice. However, I only received 3 'qualifying calls' and it was from a regular patient of mine that had been coming in for years. I still got charged $50. So irritated about that still. Don't waste your money with this company folks. Dr. Kevin
Ryan Winslow
GBHow to remove old chiroappointment link from Google. 1/25/18 Chiroappointment attempted to have this review removed, so I have edited the language to be more PC, but the facts remain the same. Since the chiroappointment.com link will show up in your search results and compete for your internet traffic, it is important that you remove this link ASAP. Since they have a great system in place to boost their link above yours, your customers may click their link, and you will be charged if they call you. After you cancel your membership, their page will be deleted, but the old link will still show up in Google with a phone number. If people click or call, nothing will happen. Follow these steps to remove this link: 1: go to the remove content page by google by searching "remove old page from google search" 2: find the link to tell google what to remove by following these steps: google search "Find a URL to use for demotion or removal requests" 3: enter that link into the remove outdated content page by google: find this by searching "google search console removal tool" 4: Enjoy not having your traffic misdirected to a non-working or out-dated site. I hope this helps bring some closure to any of you who are frustrated with this link. As reported, they may not actually bring more patients in, but may simply be capturing and re-directing existing searches through their system, and then charging you for these. They will alter your local listings without permission or knowledge on sites like Yahoo and change the phone numbers. When you fire them, they do not change them back. This can permanently damage your business if you are not aware of this! Beware!
Jerry Lane
GBGiant ripoff Giant ripoff. They make it seem that you will get good calls from people with decent insurance. BIG HINT: this will never happen! They arrange to have either out-of-town people call your office to see if take their insurance (but they live to far to actually come to your office so why are they calling) or an endless supply of medicaid people (you will never receive enough from medicaid to cover the $50 that chiroappointment charges you for taking the call). The medicaid people possibly get paid to make those expensive calls to you. I cancelled CA only to have them try to start up again with me a few years later. I gave the poor cold-calling woman an earful about what an awful company chiroappointment was. I hope she quit that disappointment of a company.
Dominick Fazzari
GBFind another service The company is hit or miss at best...you will receive many poor quality calls and be charged for them. You can get calls bounced outside your call area, and your complaint falls on deaf ears ...took 2 weeks to talk to a supervisor, when I threatened to refrain payment "Joe " called me back in 5 min.....essentially you are paying for poor quality patients and calls but will get an occasional good patient I would guess you re paying 4 to 500 hundred dollars per quality patient...there are better programs to be found....the manager with a southern drawl was telling me he was from ny and the call radius they use is in a straight line ...hence you can get a call from in my case 17 miles away but still falls within their call radius..guess what you pay for that ...if you re in a rural area this might work for you but if you're in an urban setting think twice....frustrating endeavor... They also make a lot of errors in what s considered a valid calls. You have to stay on top of all your calls regularly , in my case between 100 to 200 dollars in charges a month were in invalid calls..they generally will reimburse on those... Make sure you get alerts on your email, they actually stopped sending me them and began only sending me the monthly invoice whereby I was only getting the bill not the calls so I could review them....