WARNING! DO NOT SIGN UP WITH THIS COMPANY!!!! DO NOT SIGN UP WITH THIS COMPANY! I initially said "no" to signing up for their service as I have a word of mouth referral practice that is highly specialized. After saying no, the sales rep wanted to know why I said no and it was basically because of all of these terrible reviews. She assured me that the service had improved and that I would not have my phone lines tied up with clients that were not a fit for my office. Well what do you know, I had 3 calls: 1 was for another doctor because they had my "routing number" shared with another doctor, 1 was for a patient who did not have insurance that I was in network with, and 1 wanted to come in on a Saturday or Sunday, when I am not open. I realize that they cannot control it if people do not read the profile they create, but basically you end up being charged for people who never become clients or may be looking to get in with another doctor. My question to them was "how do I know these other 2 people calling were not trying to get the other doctor you had sharing a tracking number with me? Maybe he is open on the weekend or takes those insurances". They basically just said "take our word for it" that they weren't. There are no quick way to get clients, and if there are, those ways do not get you the type of clients that you want. I had a bad feeling about it from the start and should have listened to my instinct. Learn from my experience and just SAY NO!

On-Line Presence and New Patients I have been using this service for many years and it has provided a stream of new patients to our office. Not only that, is it an effective and efficient way to increase on line presence. Our practice comes up on all the search engines. I would recommend this service for establishing an on-line presence and to provide a continual flow of new patients. LB Massachusetts

Great staff to work with I found that if I have any problem with the site or want to edit something, I'm supported quickly and given great instructions to correct or add whatever was needed to do. However, we've maybe received one patient from the site and not really sure it was the only connection he had getting to me. It was also a referral from another patient. The service is great though - which is greatly appreciated.

I have recieved leads......but more trouble then its worth If you have lots of time to unsuccessfully argue with chiroapt each month about which leads were actually legit ~3 out of 4 leads I'm charged for are not even leads. I was once charged for a lonly kid in another state calling at 1:30am about what our massage therapists were wearing....left a 6 minute creepy message...another time, It was considered a "qualified lead" when a current patient referred her friend and she looked up my number via the internet....didn't matter to them that she said on recording that XXXX sent her in here.

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.