HORRIBLE I called today to discontinue using ChiroAppointment because all we get are existing calls and then I have to dispute them every month so we aren't charged for them. Renee is the woman I spoke with at ChiroAppointment, and her condescending tone was only over shadowed by her complete incompetency. I told her I was not authorizing any more charges on my credit card and she told me she was charging it anyway for a call that was VERY clearly from an existing patient. I'm just glad I never have to deal with these trolls again. I would definitely warn everyone out there to do their research before signing up with these thieves.

Problem Resolved! I want to thank Chiroappointment.com for resolving the issue the reported below. My monthly cap was restored to the original amount and I am again benefiting from this service. Problem Resolved! I was consistently encouraged to increase my monthly budget cap. I finally said I would give it a try. I did, but it wasn't successful for me. When I requested to go back to the earlier monthly cap I was told that you can never lower your budget, only increase it! Really!? It would have been nice if I was told that to begin with! Needless to say, I have cancelled the service! L.B. MA

How to remove old chiroappointment link from Google. 1/25/18 Chiroappointment attempted to have this review removed, so I have edited the language to be more PC, but the facts remain the same. Since the chiroappointment.com link will show up in your search results and compete for your internet traffic, it is important that you remove this link ASAP. Since they have a great system in place to boost their link above yours, your customers may click their link, and you will be charged if they call you. After you cancel your membership, their page will be deleted, but the old link will still show up in Google with a phone number. If people click or call, nothing will happen. Follow these steps to remove this link: 1: go to the remove content page by google by searching "remove old page from google search" 2: find the link to tell google what to remove by following these steps: google search "Find a URL to use for demotion or removal requests" 3: enter that link into the remove outdated content page by google: find this by searching "google search console removal tool" 4: Enjoy not having your traffic misdirected to a non-working or out-dated site. I hope this helps bring some closure to any of you who are frustrated with this link. As reported, they may not actually bring more patients in, but may simply be capturing and re-directing existing searches through their system, and then charging you for these. They will alter your local listings without permission or knowledge on sites like Yahoo and change the phone numbers. When you fire them, they do not change them back. This can permanently damage your business if you are not aware of this! Beware!

I have recieved leads......but more trouble then its worth If you have lots of time to unsuccessfully argue with chiroapt each month about which leads were actually legit ~3 out of 4 leads I'm charged for are not even leads. I was once charged for a lonly kid in another state calling at 1:30am about what our massage therapists were wearing....left a 6 minute creepy message...another time, It was considered a "qualified lead" when a current patient referred her friend and she looked up my number via the internet....didn't matter to them that she said on recording that XXXX sent her in here.

Simply Poor Performance! I tried Chiro Appointment for 4 months and the calls generated to my office were either poor quality leads, calls for other types of medical providers, or from my existing patients. I wound up sending multiple e-mails as well as time on the phone trying to get credited for calls that were not generating any new business. To top that off, you only have 35 days to review the calls for credit back to your credit card. What does this mean, if you get charged for a call on the 1st of the month and they send you a statement on the 31st of the month, then you only have 4 days to review all the call logs, make contact with the company and go through the process of getting a refund. And they simply will not refund the money back to you after that 35 day window. The "Service" was a total waste of time and essentially a waste of resources. It did not perform to stated standards, and was a liability to office. Buyer beware!!