On-Line Presence and New Patients I have been using this service for many years and it has provided a stream of new patients to our office. Not only that, is it an effective and efficient way to increase on line presence. Our practice comes up on all the search engines. I would recommend this service for establishing an on-line presence and to provide a continual flow of new patients. LB Massachusetts

Don't waste your time and energy Listen to how ridiculous this is: I'm told to sign up as a new client I will get the first 2 calls comp'd (no charge). After 2-3 months I have to spend quite a bit of time on the phone with my account manager going over calls that are actually invalid, that were considered "valid". Then, my second "valid" call my cc gets charged. Instead of refunding me the call charge bc the agreeement was for the first 2 free, they say the next one will be free, so it evens out in the end. And that was after I already told them I didn't want the service anymore. Then they said they don't have the ability to process a refund (blatant lie of any business). So be warned. If you're ok with dealing with A LOT of headache, and a company not keeping their agreement, then give them a try.

HORRIBLE I called today to discontinue using ChiroAppointment because all we get are existing calls and then I have to dispute them every month so we aren't charged for them. Renee is the woman I spoke with at ChiroAppointment, and her condescending tone was only over shadowed by her complete incompetency. I told her I was not authorizing any more charges on my credit card and she told me she was charging it anyway for a call that was VERY clearly from an existing patient. I'm just glad I never have to deal with these trolls again. I would definitely warn everyone out there to do their research before signing up with these thieves.

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.

The staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe