The staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe

Great staff to work with I found that if I have any problem with the site or want to edit something, I'm supported quickly and given great instructions to correct or add whatever was needed to do. However, we've maybe received one patient from the site and not really sure it was the only connection he had getting to me. It was also a referral from another patient. The service is great though - which is greatly appreciated.

Simply Poor Performance! I tried Chiro Appointment for 4 months and the calls generated to my office were either poor quality leads, calls for other types of medical providers, or from my existing patients. I wound up sending multiple e-mails as well as time on the phone trying to get credited for calls that were not generating any new business. To top that off, you only have 35 days to review the calls for credit back to your credit card. What does this mean, if you get charged for a call on the 1st of the month and they send you a statement on the 31st of the month, then you only have 4 days to review all the call logs, make contact with the company and go through the process of getting a refund. And they simply will not refund the money back to you after that 35 day window. The "Service" was a total waste of time and essentially a waste of resources. It did not perform to stated standards, and was a liability to office. Buyer beware!!

Does not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.