Giant ripoff Giant ripoff. They make it seem that you will get good calls from people with decent insurance. BIG HINT: this will never happen! They arrange to have either out-of-town people call your office to see if take their insurance (but they live to far to actually come to your office so why are they calling) or an endless supply of medicaid people (you will never receive enough from medicaid to cover the $50 that chiroappointment charges you for taking the call). The medicaid people possibly get paid to make those expensive calls to you. I cancelled CA only to have them try to start up again with me a few years later. I gave the poor cold-calling woman an earful about what an awful company chiroappointment was. I hope she quit that disappointment of a company.

Staff was friendly but poor quality… Staff was friendly but poor quality calls. The people who called are "tire kicking shoppers". Not the quality of people I want in my office. I did get charged for someone calling me twice, but the staff member promised she will send me an email link on how to dispute it. You may do great with this service, I just didnt get the results I was hoping for.

WARNING! DO NOT SIGN UP WITH THIS COMPANY!!!! DO NOT SIGN UP WITH THIS COMPANY! I initially said "no" to signing up for their service as I have a word of mouth referral practice that is highly specialized. After saying no, the sales rep wanted to know why I said no and it was basically because of all of these terrible reviews. She assured me that the service had improved and that I would not have my phone lines tied up with clients that were not a fit for my office. Well what do you know, I had 3 calls: 1 was for another doctor because they had my "routing number" shared with another doctor, 1 was for a patient who did not have insurance that I was in network with, and 1 wanted to come in on a Saturday or Sunday, when I am not open. I realize that they cannot control it if people do not read the profile they create, but basically you end up being charged for people who never become clients or may be looking to get in with another doctor. My question to them was "how do I know these other 2 people calling were not trying to get the other doctor you had sharing a tracking number with me? Maybe he is open on the weekend or takes those insurances". They basically just said "take our word for it" that they weren't. There are no quick way to get clients, and if there are, those ways do not get you the type of clients that you want. I had a bad feeling about it from the start and should have listened to my instinct. Learn from my experience and just SAY NO!

Poor service, even worse customer service We were billed for messages left from current patients, messages left while we were closed (weekend), and messages for services we don't provide. When calling to dispute the charges the customer service rep was terrible, and ultimately hung up on me. I would not recommend this service to any colleauges.

Does not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.