Dominick Fazzari
GBFind another service The company is hit or miss at best...you will receive many poor quality calls and be charged for them. You can get calls bounced outside your call area, and your complaint falls on deaf ears ...took 2 weeks to talk to a supervisor, when I threatened to refrain payment "Joe " called me back in 5 min.....essentially you are paying for poor quality patients and calls but will get an occasional good patient I would guess you re paying 4 to 500 hundred dollars per quality patient...there are better programs to be found....the manager with a southern drawl was telling me he was from ny and the call radius they use is in a straight line ...hence you can get a call from in my case 17 miles away but still falls within their call radius..guess what you pay for that ...if you re in a rural area this might work for you but if you're in an urban setting think twice....frustrating endeavor... They also make a lot of errors in what s considered a valid calls. You have to stay on top of all your calls regularly , in my case between 100 to 200 dollars in charges a month were in invalid calls..they generally will reimburse on those... Make sure you get alerts on your email, they actually stopped sending me them and began only sending me the monthly invoice whereby I was only getting the bill not the calls so I could review them....
Jimmy Anderson
GBThe staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe
Dr. Griffeth
GBDoes not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.
Ryan Winslow
GBHow to remove old chiroappointment link from Google. 1/25/18 Chiroappointment attempted to have this review removed, so I have edited the language to be more PC, but the facts remain the same. Since the chiroappointment.com link will show up in your search results and compete for your internet traffic, it is important that you remove this link ASAP. Since they have a great system in place to boost their link above yours, your customers may click their link, and you will be charged if they call you. After you cancel your membership, their page will be deleted, but the old link will still show up in Google with a phone number. If people click or call, nothing will happen. Follow these steps to remove this link: 1: go to the remove content page by google by searching "remove old page from google search" 2: find the link to tell google what to remove by following these steps: google search "Find a URL to use for demotion or removal requests" 3: enter that link into the remove outdated content page by google: find this by searching "google search console removal tool" 4: Enjoy not having your traffic misdirected to a non-working or out-dated site. I hope this helps bring some closure to any of you who are frustrated with this link. As reported, they may not actually bring more patients in, but may simply be capturing and re-directing existing searches through their system, and then charging you for these. They will alter your local listings without permission or knowledge on sites like Yahoo and change the phone numbers. When you fire them, they do not change them back. This can permanently damage your business if you are not aware of this! Beware!
Josh Wagner
GBDon't waste your time and energy Listen to how ridiculous this is: I'm told to sign up as a new client I will get the first 2 calls comp'd (no charge). After 2-3 months I have to spend quite a bit of time on the phone with my account manager going over calls that are actually invalid, that were considered "valid". Then, my second "valid" call my cc gets charged. Instead of refunding me the call charge bc the agreeement was for the first 2 free, they say the next one will be free, so it evens out in the end. And that was after I already told them I didn't want the service anymore. Then they said they don't have the ability to process a refund (blatant lie of any business). So be warned. If you're ok with dealing with A LOT of headache, and a company not keeping their agreement, then give them a try.