Excellent program with just a few flaws. It has worked very well for us! I appreciate the good leads that contact our office through Chiroappointment.com. My only complaint is the Manual Review process for refund requests or disputes. They pigeon hole your choices as the only possible reasons a caller might be ineligible for payment to: Calls where the consumer does not talk Missed calls Wrong numbers Telemarketers Job seekers Fax machines They have forced me to pay for someone looking for an antler velvet (aphrodisiac) supplement? Crazy, but true! Other valid reasons for disputes have been likewise rejected, which I thought was unreasonable. All in all, I am mostly satisfied, just frustrated at the lack of reason at times.

On-Line Presence and New Patients I have been using this service for many years and it has provided a stream of new patients to our office. Not only that, is it an effective and efficient way to increase on line presence. Our practice comes up on all the search engines. I would recommend this service for establishing an on-line presence and to provide a continual flow of new patients. LB Massachusetts

Does not perform up to expectation. I get a couple of call about every three months. Half the time I am having to submit them because I am being charged for calls that were not new patients calling in.

The service is pretty poor and they… The service is pretty poor and they just want to push you into paying commissions for services you don't need. The help is minimal for the situation that I wanted, instead of helping me they wanted to sell me useless things that I did not need.

The staff is very friendly The staff is very friendly, but the service they offer turns out to be very poor and it is obvious that they need to improve a lot, while they improve, I unsubscribe