Made a switch from Crisp Made a switch from Crisp It is amazing software. Custom domain feature is great. Organization of tickets and ability to add tags is awesome.

Desku - Customer Support Platform on a new level From the first instance of using Desku, I have been super impressed with the ease of use and feature set. The team is very responsive to feedback; if any tech issues arise, they are extremely quick to deal with them. The pace of development has begun to increase so I am looking forward to more exciting future developments. Bottom line - Highly recommended.

Good features and easy user interface I've been using Desku for a little while now and I'm really happy with it. The app is really user-friendly and makes it easy to keep track of all my customer conversations. I also love the way Desku makes it easy to add notes to each customer's profile. This has been a good help when trying to remember details about each customer's preferences.

Replaced Freshdesk with Desku Replaced Freshdesk with Desku. Good email deliverability, nice UI (a bit similar to Freshdesk), great features including shared inbox for multiple sites/brands, live chat, chatbot, social inbox, and knowledge base. Compared to other newcomers in Helpdesk software space like ThriveDesk and LabiDesk, Desku is clearly the winner by miles.

Easy Easy, intuitive and user friendly! They continuously update and develop the product. I’ve been impressed with the capabilities and features included at an attractive and affordable price.