JoAnne Schaberick
GBNo show therapist and terrible customer support follow up I have been on customer support chat for the last 45 minutes and am increasingly frustrated. Rebecca Watson was scheduled to meet with me an hour ago and was a no show. I understand things come up but I received no communication about rescheduling prior to the call time and pettable customer service has not been very helpful. I received no apology or any indication of the inconvenience this may have caused until I brought it up 6 messages in. It is now being suggested that I need to reschedule later this week. The tone of the "help" I have received thus far has very much reflected an attitude that this is my problem to solve. Finally, after offering a tepid "i'm sorry for the inconvenience with your provider", the support rep offered to "waive the rescheduling fee". For. a. call. they. missed! Laughable.
Lilia Bush
GBSimple, quick, professional I had a pleasant conversation with a licensed social worker where I was able to share my experience and ask questions. She also informed me about my rights and how to keep my dog certified for years to come.
Jessica
GBHave had a really fantastic experience… Have had a really fantastic experience working with Pettable. I was paired with a therapist immediately and was able to schedule a phone call within 24 hours. Aubrey was so supportive and easy to talk to, and she made sure I knew what to expect throughout the process. After our conversation, I received my letter within a day. In addition, Aubrey responded to subsequent follow-up questions quickly even though it had been months since our initial conversation. She's been transparent and helpful throughout the process. Great experience overall!
Bolivar Martinez
GBAmazing process I never thought this was actually legit and the whole process was smooth, An actual licensed therapist calls you and Evaluates you . Simply taken away by words of how amazing it was.
Lucy
GBKya Miller - ESA Letter Kya Miller, LICSW, LCSW made the process of obtaining my ESA letter on a time crunch very easy. She's great with responses and was very helpful!