Using over a year I know with these rating systems, if it’s not a 5 stars it’s viewed as a 0. I like cerebral. My insurance actually pays for doctor on demand. 0 copay on my visits with them, but I just prefer cerebral. It’s always been easy to get in contact with someone if I had issues. If I need refills to hold me over to my next appointment, I contact them. Often, they contact me and ask me themselves. It’s a little pricey, but no more than all the other services. it suits my needs. I don’t have to leave my house (I’m always busy with work) I’m not sure how anyone can really have an issue with them. I’ve had providers changed on me a few times, but it always seems to be a pretty smooth transition. I’m now back to my original provider, Paige Westmoreland. she’s pretty cool and friendly. Been using it for over a year now.

I would do a 4 1/2 stars but I can only… I would do a 4 1/2 stars but I can only do four or five the price is high but the quality of care convenience and level of understanding without judgement was on another level never did I once feel misunderstood or like how I’m feeling was/is wrong. Only positivity… also they have a pharmacy that can ship the medication directly to you if you don’t want to go to the pharmacy and pick up the prescription(s). Overall was nice just more expensive than most online mental health services available.

I’ve been using Cerebral for a couple of years … I’ve been using Cerebral for a couple of years. I like the experience and convenience. They also have excellent customer service.

I appreciate how thorough my clinicians are.. I appreciate how thorough my clinicians are. Scheduling is quick and usually easy. The app can be buggy but it’s better than it was a couple years. I assume it will continue to improve. Keep in mind that if you don’t mesh with a provider, just keep switching until you find one you like.

I have been with Cerebral for years… I have been with Cerebral for years now...loved it...just needed meds maintenance. I have had a few different prescribers ..but now I had a new prescriber first time meeting with her. She felt I was taking 2 meds that were dangerous due to my age! How come it was fine for years but SHE is the only one to make that diagnosis....I am being canceled because her opinion is I need to drop those drugs and see someone in person...I am VERY disappointed in Cerebral...