I am just getting started with this… I am just getting started with this service, had only 2 sessions and with the extras the app comes in with I am more grounded while passing through a bit of a Jam. No complaints from me. Thank you, Cerebral. Thank you to my assigned Therapist

Fine if you’re in a pinch, but avoid it if you can. Fine if you’re in a pinch, but it’s always about money. Their policy doesn’t allow them to give a referral after an account is cancelled. I originally signed up because I didn’t have insurance, I saw them and ended being hospitalized for an attempt. After the hospital, I was eligible for insurance but it took a while to get set up and this was the only way to continue my medications. Back to present day, I am needing PHP because I am concerned about this happening again with my current circumstance. I cancelled my account because o didn’t want to pay and additional fee on top of the fees I have to pay for treatment. It’s only been 2 days btw since it was canceled btw. The only reason I’m writing this is if you may be needing higher level care in person mental healthcare, you’ll need to make sure you get a referral before you cancel or you’ll be scrambling like me. Thankfully I have someone that is able to help me figure out next steps. Anyone who suffers from a mental illness can understand how difficult it can be navigating these things. Good luck everyone and stay well. *update* As you can see in the reply (I also received an email) they apologized and reiterated the policy. It’s patronizing and condescending at this point. Not sure what the goal is here…considering the email exchange was plainly stating that I will continue to share my experience so no one else has to get caught up in a mental health crisis not having proper support. They are a business and if we are expected to be paying customers, then we have every right to share our experience. Especially at the expense of our health and safety.

Cerebral made it easy Cerebral made it easy to get the medicine I needed quickly. It was relatively inexpensive compared to going in real life to a psychiatrist, especially without insurance. From creating an account to picking up my meds took maybe 1-2 days. My prescriber is very kind and listened to all my concerns and checks in regularly.

Paige was very nice and listened very… Paige was very nice and listened very well. Very understanding on top of that. Great experience!

Don’t waste your money They do not care about their customers! Everything is robotic and cold. Go to a regular doctor and pay less. It’s $80ish dollars per month - I bet your real doctor will be that or less, every three months. Also, my care counselor quit and they never assigned me a new one. So much lack of attention.