They do not refund. So i used the program for about a month then decided to cancel for personal reasons. I cancelled my membership the day before it withdrew from my account thinking it would let me continue using it until the next billing cycle but no, it immediately shut me out of the program. I emailed customer service for a refund and they said they don't issue refunds but will credit me if i choose to sign up again... When I signed up i didn't see anything saying that they don't issue refunds. UPDATE: AFTER SEVERAL EMAILS AND THEIR TEAM SEEING THIS REVIEW THEY ISSUED THE REFUND.

The help that I needed I struggled a lot in the past, thinking that I don't need help and I don't have anyone who can understand me and help me with hair pulling. It was one of my best decisions to sign up for this program. The program itself and my therapist helped me to know myself better in so many different ways. I not only find out how to understand and manage my hair pulling episodes, but I also got a lot of support, appreciation and kind words. I can't recommend it even more! I think everybody who is struggling needs help and guidance. With this program it's possible to overcome the difficulties.

Best Program for Treating BFRB's I started TrichStop 2 and a half months ago and it has been such a pleasant experience. My therapist Lindsay helped me come up with a plan to reduce my hair pulling, lessen the shame and guilt I experienced after pulling, recognize my triggers, come up with coping mechanisms, etc. Since I've started TrichStop I have pulled less often and I have pulled less hair out than I used to. I still pull but when I do it isn't as severe and I can manage it better, it has also helped with my self-esteem. I've been pulling since I was about 9 or 10 and Im 22 now and I never thought it would get any easy but with TrichStop and Lindsays help it did. I highly recommend this program to somebody trying to stop hair pulling!

Thank you Trichstop!:) I've had trichotillomania since I was 9 years old. I started Trichstop at 23 after years of feeling absolutely helpless and not being able to find anyone who could give me the help I needed. Trichstop changed my life for the better and I am forever grateful for my therapist and the people who work there. This was the first time I've felt seen and heard. This is not to say that any of it it easy, it's not, it takes hard work and a lot of inner work. But they finally gave me the tools to minimize my pulling and take advantage of my life. Thank you trichstop team for giving me my life back!

Feeling hopeful after 9 years of pulling When i started with Trichstop i had been pulling for 9 years, it was the start of the covid-19 pandemic and my pulling was at an all-time high. I was very skeptical that this program could truly make an impact. I went slow due to the hectic season of life i'm in, thus i spent 6 months working through the program. During that time i drastically lowered my amount of pulling, changed how i view it/feel about it, and although i'm not pulling-free now, its drastically reduced, and i have more hope and self confidence then i have since i started pulling. I worked with Vladimir and he was great. If your skeptical, give it a shot. Be true to yourself and give the program a fair shot!