They do not refund. So i used the program for about a month then decided to cancel for personal reasons. I cancelled my membership the day before it withdrew from my account thinking it would let me continue using it until the next billing cycle but no, it immediately shut me out of the program. I emailed customer service for a refund and they said they don't issue refunds but will credit me if i choose to sign up again... When I signed up i didn't see anything saying that they don't issue refunds. UPDATE: AFTER SEVERAL EMAILS AND THEIR TEAM SEEING THIS REVIEW THEY ISSUED THE REFUND.

Extremely Helpful Program This program has been extremely helpful in my journey. For years, I have been battling hair pulling and skin picking. I have tried many different things, doctors, programs, psychiatrist, and none of them have been helpful. This program was systematic and helped me identify the why I do it and what I can do to decrease it. It is a personalised program. My therapist was fantastic and I felt that she really got to know me. I was hesitant at first to do therapy online but in the end, I really enjoyed this approach. I highly recommend the program!

Life-Changing Experience This program was such a blessing for my daughter, and for me as well. It was quite the learning process. I didn't realize how vital my role was going to be in my daughter's success to stop pulling her hair. I thought this was something she was going to do on her own, but I learned quickly that was not the case. We worked through this program together, grew closer, and celebrated achievements great and small. She hasn't pulled her hair in over two months, and I know without this life-changing program and a fantastic therapist (Thanks, Vedrana!), she wouldn't have been so successful!

Break Bad Habits In starting this program back in June, I felt skeptical to be honest. I was proven wrong. The 8 week program took longer for me, as I needed it. It wasn't easy at the beginning but became easier and easier. As the weeks passed, with new techniques implemented - mindfulness in full swing - the habit was slowly stopping. I have learnt so much thanks to Vladimir, who guided me through this journey without judging. His kindness and professionalism helped me overcome it. I would recommend this program to everyone, who is thinking of joining. I have suffered for 38 years, but am mostly free from the habit now. What else is there to say, but to join the program it will benefit you, greatly. Thank you to all at TrichStop, but expecially Vladimir. :)

Feeling hopeful after 9 years of pulling When i started with Trichstop i had been pulling for 9 years, it was the start of the covid-19 pandemic and my pulling was at an all-time high. I was very skeptical that this program could truly make an impact. I went slow due to the hectic season of life i'm in, thus i spent 6 months working through the program. During that time i drastically lowered my amount of pulling, changed how i view it/feel about it, and although i'm not pulling-free now, its drastically reduced, and i have more hope and self confidence then i have since i started pulling. I worked with Vladimir and he was great. If your skeptical, give it a shot. Be true to yourself and give the program a fair shot!