They do not refund. So i used the program for about a month then decided to cancel for personal reasons. I cancelled my membership the day before it withdrew from my account thinking it would let me continue using it until the next billing cycle but no, it immediately shut me out of the program. I emailed customer service for a refund and they said they don't issue refunds but will credit me if i choose to sign up again... When I signed up i didn't see anything saying that they don't issue refunds. UPDATE: AFTER SEVERAL EMAILS AND THEIR TEAM SEEING THIS REVIEW THEY ISSUED THE REFUND.

I'm grateful for TrichStop I joined the program ever since November 2022 and it has truly been life changing for me. I can genuinely say I am at peace and contented with life after having finished the program as I was able to overcome trichotillomania, something that I have been struggling with for the last 8 years. Looking back now, joining the program was one of the best decisions I have ever made and I am so thankful for the support and encouragement I have received from my therapist and the TrichStop team. I was very worried at first considering that I hate being vulnerable myself but if there's anyone in the world that can help me and understand what I'm going through, it's TrichStop. As I'm writing this review, it's nearing the days of my birthday and all I can really say is beating trichotillomania was the best gift I could have ever given to myself and it was all made possible with the support from the TrichStop team.

Life-Changing Experience This program was such a blessing for my daughter, and for me as well. It was quite the learning process. I didn't realize how vital my role was going to be in my daughter's success to stop pulling her hair. I thought this was something she was going to do on her own, but I learned quickly that was not the case. We worked through this program together, grew closer, and celebrated achievements great and small. She hasn't pulled her hair in over two months, and I know without this life-changing program and a fantastic therapist (Thanks, Vedrana!), she wouldn't have been so successful!

Extremely Helpful Program This program has been extremely helpful in my journey. For years, I have been battling hair pulling and skin picking. I have tried many different things, doctors, programs, psychiatrist, and none of them have been helpful. This program was systematic and helped me identify the why I do it and what I can do to decrease it. It is a personalised program. My therapist was fantastic and I felt that she really got to know me. I was hesitant at first to do therapy online but in the end, I really enjoyed this approach. I highly recommend the program!

Best Program for Treating BFRB's I started TrichStop 2 and a half months ago and it has been such a pleasant experience. My therapist Lindsay helped me come up with a plan to reduce my hair pulling, lessen the shame and guilt I experienced after pulling, recognize my triggers, come up with coping mechanisms, etc. Since I've started TrichStop I have pulled less often and I have pulled less hair out than I used to. I still pull but when I do it isn't as severe and I can manage it better, it has also helped with my self-esteem. I've been pulling since I was about 9 or 10 and Im 22 now and I never thought it would get any easy but with TrichStop and Lindsays help it did. I highly recommend this program to somebody trying to stop hair pulling!