They do not refund. So i used the program for about a month then decided to cancel for personal reasons. I cancelled my membership the day before it withdrew from my account thinking it would let me continue using it until the next billing cycle but no, it immediately shut me out of the program. I emailed customer service for a refund and they said they don't issue refunds but will credit me if i choose to sign up again... When I signed up i didn't see anything saying that they don't issue refunds. UPDATE: AFTER SEVERAL EMAILS AND THEIR TEAM SEEING THIS REVIEW THEY ISSUED THE REFUND.

Worth it Just like anything in life, the more you put into something the more you'll get out of it. I was hesitant to begin this program because I have been pulling for 5 years and thought my behavior was incurable. Although my pulling hasnt completely stopped, it has stopped at least 90% and I have learned alot more about myself along the way. This program is great for anyone who is ready to make a positive impact in their own lives. The knowledge I've learning in 8 weeks is something I'll carry with me for a lifetime. Thank you to my amazing therapist Lindsay!

Life-Changing Experience This program was such a blessing for my daughter, and for me as well. It was quite the learning process. I didn't realize how vital my role was going to be in my daughter's success to stop pulling her hair. I thought this was something she was going to do on her own, but I learned quickly that was not the case. We worked through this program together, grew closer, and celebrated achievements great and small. She hasn't pulled her hair in over two months, and I know without this life-changing program and a fantastic therapist (Thanks, Vedrana!), she wouldn't have been so successful!

If you fully committed to making the… If you fully committed to making the effort to stop pulling this is the program for you. It will not be easy and you will have to make the conscious effort to be aware of pulling, but the guidance from your counselor and the groups can make it happen.

Gained so much insight into the… Gained so much insight into the pulling, and ultimately this challenging learning process gave me the tools and confidence to face it. Highly effective, but you only gain as much as you put in...to gain the most, you have to prioritize it.