customer
GBI wish I has more information before signing up. Session was impersonal and during the session my anxiety was just worse. I wish I had more information before joining minded. My first appointment felt very impersonal and almost like an interview rather than a therapy session. The session honestly raised my anxiety since I felt like I needed to say the right thing. The way questions were asked felt like a test/ interview which I didn’t like. It also felt very rushed honestly. I could hardly keep up with what she was saying because there was so much information being thrown at me.. I didn’t feel comfortable in the session at all. I hope it goes better next time.
D N
GBService cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.
rachel
GBkevin the goat went there for severe anxiety and mild depression. got prescribed zoloft and kevin was super accommodating and was very fun to chat with, super sweet and fun guy. he genuinely wants to see you succeed. always on time, was late by ten minutes once. people who are complaining about someone never showing up need to have a little more patience and wait a few more minutes. i would and have recommended this to friends. i’m so much happier and less stressed since using minded, increased my quality of life by so much. thanks minded 🐈⬛
Jade Harding
GBI was very comfortable with Dr Smith. I felt like she was actually listening to me My Dr was very familiar with my panic disorder and understood that I have been on the same medication for over 10 yrs. She didn't push me to try other meds that haven't worked for me in the past I felt calm not anxious talking with her
H irby
GBGreat first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!