customer
GBI wish I has more information before signing up. Session was impersonal and during the session my anxiety was just worse. I wish I had more information before joining minded. My first appointment felt very impersonal and almost like an interview rather than a therapy session. The session honestly raised my anxiety since I felt like I needed to say the right thing. The way questions were asked felt like a test/ interview which I didn’t like. It also felt very rushed honestly. I could hardly keep up with what she was saying because there was so much information being thrown at me.. I didn’t feel comfortable in the session at all. I hope it goes better next time.
D N
GBService cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.
customer
GBMy appointment never happened My appointment never happened, I waited for 30 minutes and no one ever showed up. The website is faulty and won’t let me log in at times, and there is no good way to get in contact with anyone.
Customer
GB5 stars all day long!! Dr. was absolutely wonderful. I switched over from ForHers and I’m so extremely happy I did! If only for the doctor I spoke to, never mind the convenience of having same day prescriptions, less expensive and my insurance covers my meds now I would give 5 stars all day long!
Daniel oh
GBKevin was great Kevin was great! Highly relatable, personable, knowledgeable, and overall a great guy! His composure gave me a sense of calm and felt like I was being helped, which may be difficult to do via the internet. Kevin is genuine and really wanted to help (which is sometimes lacking with other providers) I had a great first meeting with Kevin and am looking to continue further!