Service cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.

My first experience was very good My first experience was very good. I was nervous but that quickly changed and I felt at ease. The process was easy to understand and they care about my personal challenges. I will definitely continue to use Minded and feel confident in referring them to my family friends.

Giving this review 3 stars only because… Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.

I was very comfortable with Dr Smith. I felt like she was actually listening to me My Dr was very familiar with my panic disorder and understood that I have been on the same medication for over 10 yrs. She didn't push me to try other meds that haven't worked for me in the past I felt calm not anxious talking with her

Great first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!