Karen
GBComputer issues First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.
Julie
GBI have been assigned a new therapist… I have been assigned a new therapist due to my original leaving after almost a year working with her. My new care specialist is trying to get me off something, which I understand why of course, however this is the first time in this whole past year that I'm actually functioning. After trying so many different meds to get me where I am. So it's been stressing me out. Just would like deeper understanding of what I've been through and continously going through.
customer
GBMy appointment never happened My appointment never happened, I waited for 30 minutes and no one ever showed up. The website is faulty and won’t let me log in at times, and there is no good way to get in contact with anyone.
customer
GBI wish I has more information before signing up. Session was impersonal and during the session my anxiety was just worse. I wish I had more information before joining minded. My first appointment felt very impersonal and almost like an interview rather than a therapy session. The session honestly raised my anxiety since I felt like I needed to say the right thing. The way questions were asked felt like a test/ interview which I didn’t like. It also felt very rushed honestly. I could hardly keep up with what she was saying because there was so much information being thrown at me.. I didn’t feel comfortable in the session at all. I hope it goes better next time.
Angela
GBGiving this review 3 stars only because… Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.