I felt heard and understood I felt heard and understood. Aiza Nimeh was knowledgeable and helpful and acknowledged my input. I am concerned about how to contact her if I have a serious adverse reaction to Lamotrigine. What if I have a reaction on her day off?

Service cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.

I have been assigned a new therapist… I have been assigned a new therapist due to my original leaving after almost a year working with her. My new care specialist is trying to get me off something, which I understand why of course, however this is the first time in this whole past year that I'm actually functioning. After trying so many different meds to get me where I am. So it's been stressing me out. Just would like deeper understanding of what I've been through and continously going through.

Great first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!

Computer issues First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.