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GBService cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.
rachel
GBkevin the goat went there for severe anxiety and mild depression. got prescribed zoloft and kevin was super accommodating and was very fun to chat with, super sweet and fun guy. he genuinely wants to see you succeed. always on time, was late by ten minutes once. people who are complaining about someone never showing up need to have a little more patience and wait a few more minutes. i would and have recommended this to friends. i’m so much happier and less stressed since using minded, increased my quality of life by so much. thanks minded 🐈⬛
Keziah Mayo
GBSub-par service After always starting 10-20 minutes late, my provider takes off on tangents about himself and his issues, or is horribly improper and unprofessional with unnecessary side topics. Then in the last 5 minutes checks my pharmacy and says I seem good and he'll send refills. 15 minute appts with no time between appts for providers to put away one case and get another case opened does not feel like a good model. I feel like just another number having money sucked from me.
Angela
GBGiving this review 3 stars only because… Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.
customer
GBAffordable mental health services Therapist are friendly and experienced. Minded provides affordable mental health care and prescription management. Convenient online sessions. Compared to past in office sessions over the last 20 years, Minded has proven to be more effective in my personal journey. It's important that the patient be heard as to what works for them and not just what textbook guidelines dictate.