Computer issues First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.

Service cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.

Giving this review 3 stars only because… Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.

Kevin was great Kevin was great! Highly relatable, personable, knowledgeable, and overall a great guy! His composure gave me a sense of calm and felt like I was being helped, which may be difficult to do via the internet. Kevin is genuine and really wanted to help (which is sometimes lacking with other providers) I had a great first meeting with Kevin and am looking to continue further!

I wish I has more information before signing up. Session was impersonal and during the session my anxiety was just worse. I wish I had more information before joining minded. My first appointment felt very impersonal and almost like an interview rather than a therapy session. The session honestly raised my anxiety since I felt like I needed to say the right thing. The way questions were asked felt like a test/ interview which I didn’t like. It also felt very rushed honestly. I could hardly keep up with what she was saying because there was so much information being thrown at me.. I didn’t feel comfortable in the session at all. I hope it goes better next time.