I have been assigned a new therapist… I have been assigned a new therapist due to my original leaving after almost a year working with her. My new care specialist is trying to get me off something, which I understand why of course, however this is the first time in this whole past year that I'm actually functioning. After trying so many different meds to get me where I am. So it's been stressing me out. Just would like deeper understanding of what I've been through and continously going through.

Great first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!

Computer issues First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.

Giving this review 3 stars only because… Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.

TryMinded is WONDERFUL I have been with minded since last spring. I LOVE this program. Recently TryMinded has made some adjustments and the patient can see the same provider each month. I appreicate this change. I feel like my provider and I have a great professional relationship and virtual mental health has been such a lifesaver for me and my family.