Customer
GB5 stars all day long!! Dr. was absolutely wonderful. I switched over from ForHers and I’m so extremely happy I did! If only for the doctor I spoke to, never mind the convenience of having same day prescriptions, less expensive and my insurance covers my meds now I would give 5 stars all day long!
H irby
GBGreat first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!
MsGreenEyes
GBTryMinded is WONDERFUL I have been with minded since last spring. I LOVE this program. Recently TryMinded has made some adjustments and the patient can see the same provider each month. I appreicate this change. I feel like my provider and I have a great professional relationship and virtual mental health has been such a lifesaver for me and my family.
customer
GBI wish I has more information before signing up. Session was impersonal and during the session my anxiety was just worse. I wish I had more information before joining minded. My first appointment felt very impersonal and almost like an interview rather than a therapy session. The session honestly raised my anxiety since I felt like I needed to say the right thing. The way questions were asked felt like a test/ interview which I didn’t like. It also felt very rushed honestly. I could hardly keep up with what she was saying because there was so much information being thrown at me.. I didn’t feel comfortable in the session at all. I hope it goes better next time.
D N
GBService cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.