My first experience was very good My first experience was very good. I was nervous but that quickly changed and I felt at ease. The process was easy to understand and they care about my personal challenges. I will definitely continue to use Minded and feel confident in referring them to my family friends.

I felt heard and understood I felt heard and understood. Aiza Nimeh was knowledgeable and helpful and acknowledged my input. I am concerned about how to contact her if I have a serious adverse reaction to Lamotrigine. What if I have a reaction on her day off?

Kevin was great Kevin was great! Highly relatable, personable, knowledgeable, and overall a great guy! His composure gave me a sense of calm and felt like I was being helped, which may be difficult to do via the internet. Kevin is genuine and really wanted to help (which is sometimes lacking with other providers) I had a great first meeting with Kevin and am looking to continue further!

Computer issues First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.

Service cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.