Sub-par service After always starting 10-20 minutes late, my provider takes off on tangents about himself and his issues, or is horribly improper and unprofessional with unnecessary side topics. Then in the last 5 minutes checks my pharmacy and says I seem good and he'll send refills. 15 minute appts with no time between appts for providers to put away one case and get another case opened does not feel like a good model. I feel like just another number having money sucked from me.

Great first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!

Service cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.

I was very comfortable with Dr Smith. I felt like she was actually listening to me My Dr was very familiar with my panic disorder and understood that I have been on the same medication for over 10 yrs. She didn't push me to try other meds that haven't worked for me in the past I felt calm not anxious talking with her

TryMinded is WONDERFUL I have been with minded since last spring. I LOVE this program. Recently TryMinded has made some adjustments and the patient can see the same provider each month. I appreicate this change. I feel like my provider and I have a great professional relationship and virtual mental health has been such a lifesaver for me and my family.