I have been assigned a new therapist… I have been assigned a new therapist due to my original leaving after almost a year working with her. My new care specialist is trying to get me off something, which I understand why of course, however this is the first time in this whole past year that I'm actually functioning. After trying so many different meds to get me where I am. So it's been stressing me out. Just would like deeper understanding of what I've been through and continously going through.

My first experience was very good My first experience was very good. I was nervous but that quickly changed and I felt at ease. The process was easy to understand and they care about my personal challenges. I will definitely continue to use Minded and feel confident in referring them to my family friends.

I felt heard and understood I felt heard and understood. Aiza Nimeh was knowledgeable and helpful and acknowledged my input. I am concerned about how to contact her if I have a serious adverse reaction to Lamotrigine. What if I have a reaction on her day off?

Sub-par service After always starting 10-20 minutes late, my provider takes off on tangents about himself and his issues, or is horribly improper and unprofessional with unnecessary side topics. Then in the last 5 minutes checks my pharmacy and says I seem good and he'll send refills. 15 minute appts with no time between appts for providers to put away one case and get another case opened does not feel like a good model. I feel like just another number having money sucked from me.

Giving this review 3 stars only because… Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.