Patty M
GBThumbs upi I have always had a positive experience with minded. Very convenient and easy to use Minded. I would recommend to everyone. Right now through transitioning it can be a bit difficult. Once the wrinkles are ironed out I will rate 5 stars.
Angela
GBGiving this review 3 stars only because… Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.
H irby
GBGreat first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!
Karen
GBComputer issues First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.
Diane F.
GBMy first experience was very good My first experience was very good. I was nervous but that quickly changed and I felt at ease. The process was easy to understand and they care about my personal challenges. I will definitely continue to use Minded and feel confident in referring them to my family friends.