customer
GBMy appointment never happened My appointment never happened, I waited for 30 minutes and no one ever showed up. The website is faulty and won’t let me log in at times, and there is no good way to get in contact with anyone.
Caitlin
GBI love my provider and Minded! I have Ms. Kenny Adedayo as my provider. She is kind, patient and listens to anything you want to talk about without judgement. She is encouraging and knows just what to say to help motivate you in positive manner! I recommend her and Minded to everyone!
D N
GBService cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.
Karen
GBComputer issues First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.
Diane F.
GBMy first experience was very good My first experience was very good. I was nervous but that quickly changed and I felt at ease. The process was easy to understand and they care about my personal challenges. I will definitely continue to use Minded and feel confident in referring them to my family friends.