Great first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!

Kevin was great Kevin was great! Highly relatable, personable, knowledgeable, and overall a great guy! His composure gave me a sense of calm and felt like I was being helped, which may be difficult to do via the internet. Kevin is genuine and really wanted to help (which is sometimes lacking with other providers) I had a great first meeting with Kevin and am looking to continue further!

I have been assigned a new therapist… I have been assigned a new therapist due to my original leaving after almost a year working with her. My new care specialist is trying to get me off something, which I understand why of course, however this is the first time in this whole past year that I'm actually functioning. After trying so many different meds to get me where I am. So it's been stressing me out. Just would like deeper understanding of what I've been through and continously going through.

Sub-par service After always starting 10-20 minutes late, my provider takes off on tangents about himself and his issues, or is horribly improper and unprofessional with unnecessary side topics. Then in the last 5 minutes checks my pharmacy and says I seem good and he'll send refills. 15 minute appts with no time between appts for providers to put away one case and get another case opened does not feel like a good model. I feel like just another number having money sucked from me.

My first experience was very good My first experience was very good. I was nervous but that quickly changed and I felt at ease. The process was easy to understand and they care about my personal challenges. I will definitely continue to use Minded and feel confident in referring them to my family friends.