D N
GBService cancelled when I needed a refill I had a really positive experience with my provider and got prescribed meditation and really loved the service overall. 3 months later I was due for a follow-up visit and a script renewal, and when I contacted support to update my insurance, they informed me they were no longer accepting new appointments because they were at capacity with their current providers and I was to find a new provider. This was extremely unprofessional, and the blunt response from their customer support rep was really disappointing for a service that is offering mental health treatment. I'm now stuck with no provider and a medication I depend on and have to find another way to get the script filled.
Customer
GB5 stars all day long!! Dr. was absolutely wonderful. I switched over from ForHers and I’m so extremely happy I did! If only for the doctor I spoke to, never mind the convenience of having same day prescriptions, less expensive and my insurance covers my meds now I would give 5 stars all day long!
H irby
GBGreat first experience Great first experience. I was running late and the dr waited! It meant so much. I was already having a rough day and really needed this appointment. She listened and provided feedback. Gave options and also gave her honest opinion. I will definitely be continuing treatment. However, the UX of the site is a little difficult. I can see appointments, but am unable to make new appointments. The message symbol at the top always makes me think i have an unread message, but these are minor things!!
customer
GBAffordable mental health services Therapist are friendly and experienced. Minded provides affordable mental health care and prescription management. Convenient online sessions. Compared to past in office sessions over the last 20 years, Minded has proven to be more effective in my personal journey. It's important that the patient be heard as to what works for them and not just what textbook guidelines dictate.
Keziah Mayo
GBSub-par service After always starting 10-20 minutes late, my provider takes off on tangents about himself and his issues, or is horribly improper and unprofessional with unnecessary side topics. Then in the last 5 minutes checks my pharmacy and says I seem good and he'll send refills. 15 minute appts with no time between appts for providers to put away one case and get another case opened does not feel like a good model. I feel like just another number having money sucked from me.