sandra sewerin
GBI Had Telemed appointment with Joann…03/29/2024 I Had Telemed appointment with Joann Gulley on 3/29/2024 at that time she stated she would refill my subscriptons becase she was a new subscriber and diod not want me to run out of my medications.Ms. Gulley stated she would call them in so I would not run out before seeing her in the office. When I left the office 4/2004 she again stated she again that she would refill my prescriptiona. Again this was not done. I am currently out of some medications. Joann was good but her follow up was poor
Erin Childress
GBExcellent Talk Therapy and Support Staff I have been seeing Therapist Melissa Short for a year now and she has been wonderful! She listens and asks questions. She has given me tools to use to help with anxiety and stress. I have had no issues with scheduling or with the billing department. Things have gone very smoothly for me!
Danielle
GBWonderful therapist… My therapist is absolutely wonderful and I like that they send me plenty of reminders. Much better experience than Sondermind. So far I have not had any billing issues although when I first made an appt I got a vm that I needed to add my cc info before 3pm or my appt would be cancelled. Super weird. Even after I added it I got another message after my first appt that it wasn’t in there. Hoping I will not run into any nightmare issues some others are describing but so far so good.
Raideen
GBOnly adds to stress! Only adds to stress to your mental health! I've been working with this organization for 5 weeks. Was assigned a horrible therapist who wound up leaving the organization after 2 sessions with me stating the companies vision didn't align with hers. In addition it is practically IMPOSSIBLE to speak to a human being unless it is about setting up an appt (getting money from you), or billing (getting money from you). There is no way to upload documents directly to their portal for review. Requests for assistance from both staff and Dr. are impossible to get timely...again...did I say MENTAL health? At one point I was told that documents I needed to return to work had been uploaded and taken care of, only to see the original documents with NOTHING updated. In addition, I have not gotten paid in 5 weeks due to their lack of follow up. This organization has done nothing to help me besides give me drugs...increasing dosages, and billing me. DONE!
Anna Soto
GBSomeone to hear you Speak with someone that understand what you are going thru. Listen word for word without forgetting conditions I have. Also when papers or documents are needed for work related they are ready on a timely matter. Also their concern about me is always very noticable on messages thru the portal messenger. Very convenient that we can communicate every time I have a concern or breakdown. Thank you