LifeStance Health

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2.65
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

10.00%

1

50.00%
About LifeStance Health

LifeStance is a mental healthcare company focused on providing evidence-based, medically driven treatment services for children, adolescents, and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person and through its digital health telemedicine offering.

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Gent Bitincka
GB

Great place to get back on your feet and back to work! Fantastic!!! Karlette is awesome as a IOP group leader. Beth was great at finding me the in person IOP group sessions and Karen is a great psychNP. Natalie helped bring it all together. The in person group are all very communicative and actually meet outside of therapy hours. I feel much better starting the process and probably will be able to get back to work so much sooner instead of just languishing at home the every day. Would recommend to all my coworkers.

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Kyo Shimizu
GB

Unprofessional & Full of Issues I do NOT recommend going here. Not only did one of their psychiatrist try to guide me towards a fake service dog registration site; which is extremely harmful and unprofessional for someone in this field, since only letters are legal and registration sites are all fake and not protected under ADA Law. I wanted to cancel my follow-up appointment after this horrid experience, which I made sure to both message and call one month ahead of time to cancel, and I was given assurance that my request would be done. What did I get a month later? A missed appointment fee, for the appointment that I was told would be canceled after I had reached out. This practice is not worth your time and they simply don't care about you. Their only concern and desire is to drain you of money, and they will use ANY means necessary in order to do this and make your life hell.

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David
GB

Horrible customer service Horrible customer service. I have called three times over a billing issue. I elected twice the call back feature (keep my place in line). Never a call back. When I call without latter, left on hold for over 40 mins, hung up.

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Fran Lambert
GB

Helpful text reminders about upcoming… Helpful text reminders about upcoming appointments. Easy check in. I meet with my Therapist Virtuatly. I'm pleased to say my experience has been very good

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Fee
GB

BILLING DEPT SUCKS!! BILLING DEPT SUCKS!!! My insurance tells me I owe one amount and then Lifestance sends me a bill for a huge amount that is incorrect. THIS HAS HAPPENED REPEATEDLY. You CAN'T EVER get someone on the phone and the VERY RARE times you can, you are always given an Excuse their phone system is being fixed, they have new management, etc.... It's always Something! It's just all Truly Unprofessional and a Headache to deal with! I Like Meah McCray alot but I can't afford being over billed and then getting letters that my account is going to collections! This has been going on for a few YEARS now and I am DONE. YES, I SAID YEARS! The only people that can possible be happy are the ones with Medicare, Medicaid or Commercial insurance with No Copay. If you have a Copay stay FAR AWAY from this place!

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