Nothing but good things to say! The counselor that I have had through LifeStance has been very helpful to me. I have had nothing but positive experiences with anyone through LifeStance that I have come in contact with. I have had the pleasure of having for right around a year now. I highly recommend LifeStance.

A positive experience I’ve had no issues with Lifestance Health. Usually I’ve been able to easily change appointments at the Celebration, FL office and they have always changed it to virtual on the same day if needed or allowed me to reschedule when I’ve asked in the appropriate amount of time. I’ve enjoyed my experiences with my clinical social worker and psychiatric nurse practitioner and do see progress over time. I’ve had diagnoses that were accurate and medications that have changed my life positively. I may not be perfect, but I am able to work through life’s challenges a lot easier having their help and trying to use their guidance to get me through it.

I DO NOT RECOMMEND!!! My family member saw Victoria Walter for the first time and in 20 mins diagnosed them with depression & anxiety. She also prescribed medication. We wanted a second opinion due to the short time frame of the visit and cancelled the follow up. I requested documentation with the diagnosis as there was literally nothing in the patient portal. Victoria Walter then claimed she did not diagnosis my family member. The diagnosis codes were literally the only things on the chart summary. How do you file for insurance and prescribe without a diagnosis??? This is not only shady but very unprofessional. I requested & paid for medical records and was told it would take 2-3 business days. It is now 2 weeks and they still have not provided anything. I DO NOT RECOMMEND!

Kudos to Lifestance in Frankfort The entire staff at Frankfort Lifestance office are excellent! Kim at the front desk always has a smile on her face and a friendly greeting. This goes a long way in helping me feel comfortable and like I am a valued patient. I have been to several therapists over the years, but Holli West and Rebecca O'Hair by far are the best! Both Holli and Rebecca are very professional, easy to talk to and genuinely care about my well being. They both have always promptly responded to messages I send over the patient portal. In addition they are very accommodating when I have had to change my in person appointment to a telehealth appointment. I have been a patient with Lifestance in Frankfort for several years and I wouldn't think of going anywhere else. Thank you for helping and guiding me through the process of making positive changes in my life

I Had Telemed appointment with Joann…03/29/2024 I Had Telemed appointment with Joann Gulley on 3/29/2024 at that time she stated she would refill my subscriptons becase she was a new subscriber and diod not want me to run out of my medications.Ms. Gulley stated she would call them in so I would not run out before seeing her in the office. When I left the office 4/2004 she again stated she again that she would refill my prescriptiona. Again this was not done. I am currently out of some medications. Joann was good but her follow up was poor