Helpful text reminders about upcoming… Helpful text reminders about upcoming appointments. Easy check in. I meet with my Therapist Virtuatly. I'm pleased to say my experience has been very good

No transparency, one step away from a scam LifeStance Health was the first mental healthcare provider I have made an appointment with. It was incredibly disappointing, the psychiatrist did not ask questions and the appointments would last no longer than fifteen minutes. However, they would charge me a Level-4 visit, which requires about 30-40 minutes with the patient, plus 20-30 minutes of write up required of the doctor. I can tell you that even if our meetings were 30-40 minutes long, there was no additional work done afterwards because there is no forms or write ups on my profile that I can access from my doctor. Medication was given fairly quickly but it did not feel like they were checking in on whether or not it worked - just billing me monthly for "providing medications" (which was bills on top of paying the pharmacy for medication). If you are even thinking of LifeStance, get ready for bills with no explanations on receipts and no transparency. I would receive bills randomly, months after my appointment so I couldn't even figure out what the reason for it was. They were never upfront how much it would cost either. For someone with anxiety and depression, having random bills appear made everything significantly worse mentally. I genuinely feel like they are taking advantage of people who are at a low point in their life. I had chosen LifeStance because their website looked the most professional out of all the providers in my area, but it was all a facade to cover up their sketchy practices.

The BILLING Department truly is Awful The BILLING Department truly is AWFUL!!! Many times I have CANCELLED or CHANGED an appointment (By thier rules - within 48 hours) and yet they still charge me for missed appointments... The other day I was on hold for 55 minutes when I gave up. Here is another practice that is terrible but I think they have stopped it... LifeStance would schedule an appointment and without your agreement or consent they would schedule 2 consecutive follow ups. So if I did not like the THERAPIST (and that is often) I would get charged for MISSED APPTS.

Great place to get back on your feet and back to work! Fantastic!!! Karlette is awesome as a IOP group leader. Beth was great at finding me the in person IOP group sessions and Karen is a great psychNP. Natalie helped bring it all together. The in person group are all very communicative and actually meet outside of therapy hours. I feel much better starting the process and probably will be able to get back to work so much sooner instead of just languishing at home the every day. Would recommend to all my coworkers.

Wonderful therapist… My therapist is absolutely wonderful and I like that they send me plenty of reminders. Much better experience than Sondermind. So far I have not had any billing issues although when I first made an appt I got a vm that I needed to add my cc info before 3pm or my appt would be cancelled. Super weird. Even after I added it I got another message after my first appt that it wasn’t in there. Hoping I will not run into any nightmare issues some others are describing but so far so good.