Here’s help w/mental health Here’s help w/mental health a free talk-line for residents in New Jersey. Center Talk-line 908-441-8871 (3pm-11pm EST)

Absolute TRASH Absolute TRASH! I submitted payment, got matched and it took almost 30 hours for me to get contacted when I was prompted it would only take a couple hours. I have tried sending emails to the help desk to request a refund. I was again prompted I’d hear back in less than 24 hours. It has now been well over 24 hours and NOTHING!

Overseas use and refunds First off, this service is not for anyone outside of American timezones. Do not waste your money. Whenever my 'therapist' would respond it would be at 4am. I wake up at 7-8am and would send messages to try and talk before work (around 2-3pm in San Fransisco) and get no response until the next day at 4am. Secondly, don't bother messaging customer service through the app, it is uselessless and you will never get a response. If you need a refund you need to contact their help email address (which I would include in this review if I could) - it took about 2 business days for a response to come through, which was just a confirmation of my refund. Finally, you are charged in USD and refunded in USD. If the american dollar has gone down since you signed up, you will not get all your money back.

I'm writing this so no one else will… I'm writing this so no one else will have to go through what I did on this app. I worked with my Therapist Lisa for 6 months. She was wonderful. I was a mess. I couldn't walk outside I couldn't stop crying because of something that happened to me She gave me my life back. We worked very hard together to achieve some major breakthroughs. On Dec 20 she texted me that she received a message that Domental had told her they were dropping her and that was her last day. She was just as upset as I was. She knew how much work I still needed .She seemed to be in shock herself but what could she do. She was able to get on the app before they shut her down and say it was an honor for her her to be my Therapist. Next day I get a message from customer service apologizing for the INCONVENIENCE but Lisa was not working there anymore. Well Domental my mental health is not a inconvenience and you messed with it. If Lisa did not give me a heads up I would not have known what was going on. Now I am in worse shape then before I started with them having the rug pulled out from me like that. They were cold and cruel on how they dealt with this. I hope no else has to go through the same pain I did.

I Love This App I love this app. It matched me with a great therapist. Lauren has been a huge help for me. I appreciate how she always reaches out. I can strongly recommend it.