Nice app Nice app. I tried betterhelp before but my therapist told me she doesn't answer messages in between sessions, and that was why I started online therapy in the first place. I love writing my thoughts and journaling. The domental therapist answers my messages several times a day and it feels like I'm in therapy all the time. This really helps as I have a chronic condition that causes constant pains.

After reading the online reviews… After reading the online reviews presented by DoMental I was excited and thought I could get some help? I was able to chose a therapist after reading their specialties. I paid by entrance and received message on their app from a therapist I did not choose. Say She was there 10 minutes before. I left a message for her, 11 am friday. I also left a message for the help or problem solver. He never responded. and the Therapist only responded on Monday. The problem solver sent me a message this afternoon, Monday and asked how my first session was, obviously never seeing my "help" message. The did return my deposit without and problem and never an explanation why I did not get the therapist I requested. This encounter left little room for trust which is very important in a therapist. Chris? Thanks for returning my deposit. You did not respond to my questions and obviously never read them. I think this online therapy is a scam and you have pretty much proven this to me. This was my third try over a 4 year period and will be my last. Honesty is the best policy and if the therapist and the online company cannot be honest there is no trust. Roger JamesChris? Thanks for returning my deposit. You did not respond to my questions and obviously never read them. I think this online therapy is a scam and you have pretty much proven this to me. This was my third try over a 4 year period and will be my last. Honesty is the best policy and if the therapist and the online company cannot be honest there is no trust. Roger James

I'm writing this so no one else will… I'm writing this so no one else will have to go through what I did on this app. I worked with my Therapist Lisa for 6 months. She was wonderful. I was a mess. I couldn't walk outside I couldn't stop crying because of something that happened to me She gave me my life back. We worked very hard together to achieve some major breakthroughs. On Dec 20 she texted me that she received a message that Domental had told her they were dropping her and that was her last day. She was just as upset as I was. She knew how much work I still needed .She seemed to be in shock herself but what could she do. She was able to get on the app before they shut her down and say it was an honor for her her to be my Therapist. Next day I get a message from customer service apologizing for the INCONVENIENCE but Lisa was not working there anymore. Well Domental my mental health is not a inconvenience and you messed with it. If Lisa did not give me a heads up I would not have known what was going on. Now I am in worse shape then before I started with them having the rug pulled out from me like that. They were cold and cruel on how they dealt with this. I hope no else has to go through the same pain I did.

Had to cancel credit card so they would stop charging me I had some therapy and it was lovely but after I cancelled - and confirmed with chris it was cancelled... a few months later they just started charging my credit card again! And now they won't answer my e-mails or messages. I had to cancel my credit card to get the payments to stop. So unless you want to cancel your credit card when you stop this therapy, please don't give them your number!

Unfortunately they are not replying to… Unfortunately they are not replying to my emails, and their help page is broken. I requested a refund of my month's subscription on the day after I signed up when I found out that the therapists had very limited availability. They have not replied to that request despite several attempts on my part to reach them. Buyer beware.