Thank you! I have been lonely for pretty much all of my life, so having someone to talk to has really changed the way I look at life. With the help of my therapist on DoMental, I am not in a cage of anxiety anymore. Thank you!

I'm writing this so no one else will… I'm writing this so no one else will have to go through what I did on this app. I worked with my Therapist Lisa for 6 months. She was wonderful. I was a mess. I couldn't walk outside I couldn't stop crying because of something that happened to me She gave me my life back. We worked very hard together to achieve some major breakthroughs. On Dec 20 she texted me that she received a message that Domental had told her they were dropping her and that was her last day. She was just as upset as I was. She knew how much work I still needed .She seemed to be in shock herself but what could she do. She was able to get on the app before they shut her down and say it was an honor for her her to be my Therapist. Next day I get a message from customer service apologizing for the INCONVENIENCE but Lisa was not working there anymore. Well Domental my mental health is not a inconvenience and you messed with it. If Lisa did not give me a heads up I would not have known what was going on. Now I am in worse shape then before I started with them having the rug pulled out from me like that. They were cold and cruel on how they dealt with this. I hope no else has to go through the same pain I did.

Caution, Protect Your Payment Method I signed up and gave my paying information to pay for ONE month of this online therapy. I had been with bh online therapy and wanting to try DoMental. After the first three weeks I decided DoMental was nothing extraordinary and I would not commit to another month. Unbeknownst to me, DoMental had stored my payment information and I paid $189 for a second month of therapy whether I wanted this or not. I contacted support and was told "sorry, your payment was already processed and there is nothing we can do. Enjoy another month of therapy." I didn't sign in and have any communication with the therapist at all the second month. And, I assumed through contacting support that the auto pay that they helped sign themselves up to, auto pay from my account would stop. Nope, the third month rolls along and they hit my account again!! I am a single mom who struggles with depression. DoMental helped themselves to my hard earned money and I'm very angry about this. Update: To the reply from DoMental. I wish trustpilot allowed attachments to be uploaded with this comment. I have my Aug. Sept. and Oct. bank statements and each month DoMental took $188.00 from my account. Not just one time like you've dared to state. Three months, three times you took $188.00 from my bank account.

Absolute TRASH Absolute TRASH! I submitted payment, got matched and it took almost 30 hours for me to get contacted when I was prompted it would only take a couple hours. I have tried sending emails to the help desk to request a refund. I was again prompted I’d hear back in less than 24 hours. It has now been well over 24 hours and NOTHING!

Can't cancel Can't cancel. Insanity.