Chris Barn
GBUnfortunately they are not replying to… Unfortunately they are not replying to my emails, and their help page is broken. I requested a refund of my month's subscription on the day after I signed up when I found out that the therapists had very limited availability. They have not replied to that request despite several attempts on my part to reach them. Buyer beware.
Olivia T.
GBI Love This App I love this app. It matched me with a great therapist. Lauren has been a huge help for me. I appreciate how she always reaches out. I can strongly recommend it.
Susan
GBAre they really licensed? I asked customer service rep "Chris" to tell me the educational and experience background of the therapist I had been assigned to. He ignored me for several days. I asked again, and he said that he did not have that information. He would need to get back to me. After waiting again a few days,ll without a response, I contacted him and asked for my subscription to be cancelled and my money refunded ded. He said I needed to make that request to a different address. Within the stated 72 hr limit. "Jessica" approved my refund, but told me it would take 2 weeks. We shall see. I never got anything resembling an answer to my question.
Bessie
GBI've battled anxiety and depression my… I've battled anxiety and depression my whole life. Last year I tried DoMental and found a therapist I liked.
Heidi Kerr
GBCan't cancel Can't cancel. Insanity.