Cindy Matranga
GBNice app Nice app. I tried betterhelp before but my therapist told me she doesn't answer messages in between sessions, and that was why I started online therapy in the first place. I love writing my thoughts and journaling. The domental therapist answers my messages several times a day and it feels like I'm in therapy all the time. This really helps as I have a chronic condition that causes constant pains.
Roger
GBIt has been a couple of months of deep… It has been a couple of months of deep self-discovery for me, and I really want to thank Morgan for all the help I have been receiving. It is nice to know there are therapy options for people like me out there.
Heidi Kerr
GBCan't cancel Can't cancel. Insanity.
Claire J. Walker
GBThe therapy is great The therapy is great, but sometimes when I write a long message and start to do something else midway it doesn't save the part I wrote. It hasn’t happened in a while but I'm not sure if I adapted to it or they fixed it, so 4 stars.
E
AUOverseas use and refunds First off, this service is not for anyone outside of American timezones. Do not waste your money. Whenever my 'therapist' would respond it would be at 4am. I wake up at 7-8am and would send messages to try and talk before work (around 2-3pm in San Fransisco) and get no response until the next day at 4am. Secondly, don't bother messaging customer service through the app, it is uselessless and you will never get a response. If you need a refund you need to contact their help email address (which I would include in this review if I could) - it took about 2 business days for a response to come through, which was just a confirmation of my refund. Finally, you are charged in USD and refunded in USD. If the american dollar has gone down since you signed up, you will not get all your money back.