Thank you! I have been lonely for pretty much all of my life, so having someone to talk to has really changed the way I look at life. With the help of my therapist on DoMental, I am not in a cage of anxiety anymore. Thank you!

The therapy is great The therapy is great, but sometimes when I write a long message and start to do something else midway it doesn't save the part I wrote. It hasn’t happened in a while but I'm not sure if I adapted to it or they fixed it, so 4 stars.

Overseas use and refunds First off, this service is not for anyone outside of American timezones. Do not waste your money. Whenever my 'therapist' would respond it would be at 4am. I wake up at 7-8am and would send messages to try and talk before work (around 2-3pm in San Fransisco) and get no response until the next day at 4am. Secondly, don't bother messaging customer service through the app, it is uselessless and you will never get a response. If you need a refund you need to contact their help email address (which I would include in this review if I could) - it took about 2 business days for a response to come through, which was just a confirmation of my refund. Finally, you are charged in USD and refunded in USD. If the american dollar has gone down since you signed up, you will not get all your money back.

Had to cancel credit card so they would stop charging me I had some therapy and it was lovely but after I cancelled - and confirmed with chris it was cancelled... a few months later they just started charging my credit card again! And now they won't answer my e-mails or messages. I had to cancel my credit card to get the payments to stop. So unless you want to cancel your credit card when you stop this therapy, please don't give them your number!

Absolute TRASH Absolute TRASH! I submitted payment, got matched and it took almost 30 hours for me to get contacted when I was prompted it would only take a couple hours. I have tried sending emails to the help desk to request a refund. I was again prompted I’d hear back in less than 24 hours. It has now been well over 24 hours and NOTHING!