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GBHere’s help w/mental health Here’s help w/mental health a free talk-line for residents in New Jersey. Center Talk-line 908-441-8871 (3pm-11pm EST)
Heidi Kerr
GBCan't cancel Can't cancel. Insanity.
Claire J. Walker
GBThe therapy is great The therapy is great, but sometimes when I write a long message and start to do something else midway it doesn't save the part I wrote. It hasn’t happened in a while but I'm not sure if I adapted to it or they fixed it, so 4 stars.
Shawna Youngblood
GBCaution, Protect Your Payment Method I signed up and gave my paying information to pay for ONE month of this online therapy. I had been with bh online therapy and wanting to try DoMental. After the first three weeks I decided DoMental was nothing extraordinary and I would not commit to another month. Unbeknownst to me, DoMental had stored my payment information and I paid $189 for a second month of therapy whether I wanted this or not. I contacted support and was told "sorry, your payment was already processed and there is nothing we can do. Enjoy another month of therapy." I didn't sign in and have any communication with the therapist at all the second month. And, I assumed through contacting support that the auto pay that they helped sign themselves up to, auto pay from my account would stop. Nope, the third month rolls along and they hit my account again!! I am a single mom who struggles with depression. DoMental helped themselves to my hard earned money and I'm very angry about this. Update: To the reply from DoMental. I wish trustpilot allowed attachments to be uploaded with this comment. I have my Aug. Sept. and Oct. bank statements and each month DoMental took $188.00 from my account. Not just one time like you've dared to state. Three months, three times you took $188.00 from my bank account.
Pam M. Brown
GBThis app literally changed my life This app literally changed my life. I was out of whack with the whole pandemic thing, I needed someone to help me get back on track. DoMental matched me with Nelson, who was just the right person for that. Thank you so much!!