The product was timely and when I… The product was timely and when I questioned my product delivery I was answered straight away and I love the ducky poop holder it's too cute ,there are a lot of fun designs ,I'm hope for smiley face designs in the future all and all love dog mom store

Fantastic Products & Customer Service I've ordered 4 harnesses (I've got 2 dogs) from The Dog Mom Store so far and will order more in the future. Not only is the quality worth the price but the shipping is quick and the customer service is amazing! For the first time 1 harness was damaged in route. I emailed customer service and the same day they responded, sent me a return label and had a replacement already dropped off in the mail for me. I figured the replacement would come after they received the damaged one but nope. Oh and they also printed the return label and included in the replacement so I wouldn't have to worry about printing the label. It really is the little things that count and show a business cares about their customers.

Customer Service I ordered several harnesses for my chiweenie. I miscalculated the size and they were too small.I contacted Penelope and she immediately told Mr no problem,she told me what to do,and they would be replaced with the larger size. I received my new harnesses within a couple of weeks. I am a very satisfied customer and so is my fur baby...Vickie Sawyer

I recently purchased a harness for my… I recently purchased a harness for my pup for Christmas, he ended up not fitting it and it was far out of the return window. I emailed anyway explaining and was able to get an exchange and had it sent out before they even received the return. The items are great quality and so adorable overall great experience.

Cute, durable, and well made I’ve used and enjoyed their products before, but this recent time, I ordered the wrong size, and the quick response time and assistance made the exchange easy.