BUYER BEWARE BUYER BEWARE! yes i signed a contract for six months with Stannah Stairlifts, however after two weeks my elderly mother with severe dementia developed a fear of going on the chair to the shower room. She rode it twice and after that it was horrible crying and fear. On Dec 12, 2023 i paid $3,135 for the six months rent. money is tight for us. i asked if i could return the chair and pay a percentage... no way! im stuck walking around the chair to get up and down the stairs. it just sits, a $3,135.00 obstruction. no help. They offered to come and get it, but i still was paying the full price. so i keep it, so they can not rent it out. sad.... mark 781.775.0571

very satisfied a tech installed the lift and seamed very experienced. he would have no way of knowing the lift had a bad mother board, because it worked perfectly before he left. within two weeks there were several problems. tech was dispatched within a day and spent several hour changing all the computer boards. The lift has worked perfectly since.Thank you from a happy customer

Good equipment - terrible service!!! Helpful and vigorous salesperson. Installation went well. But, all downhill from there - service at best very poor. Stopped working on first day - called at 5:15pm, told they didn't work at night. Turned system off, restarted about 3 hours later oK. Set up appointment for minor fix of initial installation problem. Service person showed up 50 minutes late, never called in advance. Set another date - no one showed up this time at all. Called NY office and they said MA would check into it and call back. No call back. Nice equipment; awful service.

It is a God sent gift to me It is a God sent gift to me. I love it. I get so much more accomplished by being able to have this additional mobility. I would hope anyone who has difficulty managing balance, stairs, and even fright of falling investigate this product I feel it is phenomenal.

Others said it couldn't be done Stannah was able to install a stairlift where another company said it couldn't be done. It was essential for me, and Stannah came through. The installer was professional and explained everything thoroughly. A solid piece of equipment I feel safe riding.