Lawrence
USVery good experience starting with… Very good experience starting with sales person Moe Lev, who was very knowledgeable and pleasant to deal with. Installation was also top rate. Glad we chose Stannah for its special features -- wider foot rest, longer arms, retracting lift extension.
James M Perrin
USGood equipment - terrible service!!! Helpful and vigorous salesperson. Installation went well. But, all downhill from there - service at best very poor. Stopped working on first day - called at 5:15pm, told they didn't work at night. Turned system off, restarted about 3 hours later oK. Set up appointment for minor fix of initial installation problem. Service person showed up 50 minutes late, never called in advance. Set another date - no one showed up this time at all. Called NY office and they said MA would check into it and call back. No call back. Nice equipment; awful service.
Mark
USOur experience with Stannah began with… Our experience with Stannah began with Rich Selah, the sales representative. He came to our home and explained the product, pricing and installation process. when he left we had a quote for a curved lift for our front staircase. Chris and Brian were our installers and they did a great job installing the lift and explaining how the system worked. We were very pleased with the process.
Phyllis
USvery satisfied a tech installed the lift and seamed very experienced. he would have no way of knowing the lift had a bad mother board, because it worked perfectly before he left. within two weeks there were several problems. tech was dispatched within a day and spent several hour changing all the computer boards. The lift has worked perfectly since.Thank you from a happy customer
Chuck
USUplifting Experience Max arrived on time, checked the installation site and got right to work. He thoroughly explained how to operate the stairlift. We would definitely recommend Stannah because employees are professionals from point of sale through installation. Even when Max was stung by a bee during initial part of installation, he just kept working. We were pleasantly surprised by how seamless and stress-free the whole process was.