Job Well Done With my husband coming home after a fall and spending 3 months in a rehab facility, Stannah Stairlift was able to do the job the day before he arrived. The technicians did an immaculate job and showed me how to work it. After a week, there was a problem that we didn't know how to remedy and I called the service number and it was solved so easily on the phone. I have no problem recommending this company that has made my husband's transition home so much easier.

Very good experience starting with… Very good experience starting with sales person Moe Lev, who was very knowledgeable and pleasant to deal with. Installation was also top rate. Glad we chose Stannah for its special features -- wider foot rest, longer arms, retracting lift extension.

After writing a glowing review of my… After writing a glowing review of my last experience with Stannah Service in Staten Island, N.Y. on April 2nd things changed quickly. I was very disappointed when my mom once again got stuck on the stairlift when it lost power on April 6th. I immediately called for emergency service and was informed there would be a $300+ Service charge plus parts since it was the weekend. Since the tech would have taken several hours to arrive I decided to hold off on service until Monday, April 8th and was told on the phone by the tech that the service charge would most likely be waived as service would be provided during normal business hours. The service tech arrived on April 8th around 9:30am and was very knowledgeable and identified a blown fuse again and several other issues that need to be addressed / replaced. I do not feel it is best business practice that I was again charged a $260 service charge fee after paying a fee less than a week earlier. If their were additional issues with the stairlift they should have been identified by the tech during the first service visit. I hope Stannah reconsiders this service fee that I was charged for the required service call less that a week after the first service call.

Uplifting Experience Max arrived on time, checked the installation site and got right to work. He thoroughly explained how to operate the stairlift. We would definitely recommend Stannah because employees are professionals from point of sale through installation. Even when Max was stung by a bee during initial part of installation, he just kept working. We were pleasantly surprised by how seamless and stress-free the whole process was.

Greatful for my new stairlift! The Strannah stairlift is one of the best investments I have made! The technician, was very efficient, neat and polite and provide good instructions for its use. I highly recommend this company to any potential consumer. Many thanks to a job well done! Connie