Mandy Warmack
GBTwo thumbs up 👍👍 I have made a couple orders with OptiContacts now. The first one went very smoothly and I just placed my second order tonight. Their website is very user friendly. I will recommend them to anyone I come in contact with who would rather order their contacts online.
FreeSoars D
GBGreat experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!
Diane Martin
GBBEST CUSTOMER SERVICE EVER I've had to contact OptiContacts twice. Once for my mistake, the second for my Physicians mistake. Human nature, mistakes happen! Both times, the customer service was remarkable. I wish that I could remember the name of the gentleman that helped me the first time but Robert helped this last time. He and the gentleman from the first interaction were the epitome of what customer service should be. I am incredibly impressed, never in a million years would I have thought that an online business would be this customer oriented. Thank you, so very much. Contacts are expensive, when your vision center makes a mistake, it is an enormous relief to have support from the company that I've ordered my contact from. Price, very reasonable....shipping, very reasonable....ease of working the site, thankfully easy....customer service, OUTSTANDING. Thank you for being a light at the end of the tunnel
Karina Ruisi
GBI’ve been using opticontacts for the… I’ve been using opticontacts for the last few years. Tony B was exceptionally helpful with applying a discount that should have already been applied to my order and automatically issued me a refund for the difference. Very helpful and quick to fix the issue! Thank you!
Jane
GBSuperb customer service Well, my eye doctor made an ERROR and the wrong contacts were sent. Robert guided me through the process of mailing back the wrong contacts, contacting the doctor to get the correct information and shipping the correct contacts. I am very appreciative. He was excellent and you should be very proud to have him as a star employee. As a result of all this, I will continue to use Opticontacts.