Kimberlee Totaro
GBGreat Website!! Super easy website to navigate. Takes you through the steps with ease. Able to upload my script. Great discounts offered on contacts. Would pay twice as much thru my eye Dr.
SUMMER HAKKINEN
GBUnexpected fees at payment screen Went through whole process and at payment screen price was way more than expected because of previously undisclosed fees. Did not order and frustrated I wasted all that time
Jason Hentzell
GBI ordered the wrong contacts I ordered the wrong contacts. Somebody from customer service was with me immediately (Tony B) and completely understood. Could not have been more prompt and helpful in getting me new and correct lenses shipped to me on the spot. Amazing customer service!!!
Natalie
GBGreat place to order contacts Great place to order contacts! I will continue to use them. They usually have a coupon code, but beware after you see the total and hit the "pay" button they toss in a hefty "processing" fee. You still have a chance to cancel the order before it goes through so that's good, but you better have your glasses on when you do it lol!
Diane Martin
GBBEST CUSTOMER SERVICE EVER I've had to contact OptiContacts twice. Once for my mistake, the second for my Physicians mistake. Human nature, mistakes happen! Both times, the customer service was remarkable. I wish that I could remember the name of the gentleman that helped me the first time but Robert helped this last time. He and the gentleman from the first interaction were the epitome of what customer service should be. I am incredibly impressed, never in a million years would I have thought that an online business would be this customer oriented. Thank you, so very much. Contacts are expensive, when your vision center makes a mistake, it is an enormous relief to have support from the company that I've ordered my contact from. Price, very reasonable....shipping, very reasonable....ease of working the site, thankfully easy....customer service, OUTSTANDING. Thank you for being a light at the end of the tunnel