Two thumbs up 👍👍 I have made a couple orders with OptiContacts now. The first one went very smoothly and I just placed my second order tonight. Their website is very user friendly. I will recommend them to anyone I come in contact with who would rather order their contacts online.

This is my first time ordering contact and there is a delay in my delivery. This is my first time ordering contact lenses from OptiContacts. Unfortunately, it has been over a week and my contacts have not arrived yet. I called customer service last week and they were very apologetic. They offered to credit me the $12.95 shipping fee for the delay in the shipment by the USPS. My shipment still has not arrived so I contacted customer service again today. I explained that I was very upset by the delay in shipment and that I need my contact's ASAP because I need to wear them for my job. Dennis was very helpful and is shipping a box of contacts to me free of charge, expedited shipping, to hold me over until my original order arrives. He also told me to contact them next week if the order has not arrived by then and customer service will investigate with the USPS to see where the package is. When I called today I was rather frustrated, but Dennis was very patient, professional, and dealt with the problem to my satisfaction. Hopefully, the contacts will be delivered soon.

Satisfied with issue Tony B Helped with an order that was not delivered. Very helpful and made sure its expedited back to me after reviewing address

I ordered the wrong contacts I ordered the wrong contacts. Somebody from customer service was with me immediately (Tony B) and completely understood. Could not have been more prompt and helpful in getting me new and correct lenses shipped to me on the spot. Amazing customer service!!!

i absolutely love getting my contacts… i absolutely love getting my contacts from Opti contacts. There is nn hassle at all. I even had to change my contact order and it was easy. Emma my customer service rep- was very helpful.