I had an issue with a discount offer… I had an issue with a discount offer being applied to my order after I had already paid. Tony B was very helpful and was quick to fix the issue. He had amazing customer service. Grateful for his help :)

i absolutely love getting my contacts… i absolutely love getting my contacts from Opti contacts. There is nn hassle at all. I even had to change my contact order and it was easy. Emma my customer service rep- was very helpful.

This is my first time ordering contact and there is a delay in my delivery. This is my first time ordering contact lenses from OptiContacts. Unfortunately, it has been over a week and my contacts have not arrived yet. I called customer service last week and they were very apologetic. They offered to credit me the $12.95 shipping fee for the delay in the shipment by the USPS. My shipment still has not arrived so I contacted customer service again today. I explained that I was very upset by the delay in shipment and that I need my contact's ASAP because I need to wear them for my job. Dennis was very helpful and is shipping a box of contacts to me free of charge, expedited shipping, to hold me over until my original order arrives. He also told me to contact them next week if the order has not arrived by then and customer service will investigate with the USPS to see where the package is. When I called today I was rather frustrated, but Dennis was very patient, professional, and dealt with the problem to my satisfaction. Hopefully, the contacts will be delivered soon.

I’ve been using opticontacts for the… I’ve been using opticontacts for the last few years. Tony B was exceptionally helpful with applying a discount that should have already been applied to my order and automatically issued me a refund for the difference. Very helpful and quick to fix the issue! Thank you!

Unexpected fees at payment screen Went through whole process and at payment screen price was way more than expected because of previously undisclosed fees. Did not order and frustrated I wasted all that time