Five star customer support! I am extremly impressed with the customer support of Opticontacts. This was my first time buying contacts online and I will not go anywhere else after my experience. I mistakenly used the numbers from my glasses perscription when ordering contacts. They could have simply sent me the wrong thing or cancelled my order. They did neither. Instead an actual human being called me to let me know I had made an error. They sorted everything out for me even calling my optometrist to ensure I got the right thing! Wow! I spoke to several different people and every single one was helpful and kind. My sister has used this company for years and always recomended them. I see why now. Great job OPTICONTACS!

I’ve been using opticontacts for the… I’ve been using opticontacts for the last few years. Tony B was exceptionally helpful with applying a discount that should have already been applied to my order and automatically issued me a refund for the difference. Very helpful and quick to fix the issue! Thank you!

Superb customer service Well, my eye doctor made an ERROR and the wrong contacts were sent. Robert guided me through the process of mailing back the wrong contacts, contacting the doctor to get the correct information and shipping the correct contacts. I am very appreciative. He was excellent and you should be very proud to have him as a star employee. As a result of all this, I will continue to use Opticontacts.

Great experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!

BEST CUSTOMER SERVICE EVER I've had to contact OptiContacts twice. Once for my mistake, the second for my Physicians mistake. Human nature, mistakes happen! Both times, the customer service was remarkable. I wish that I could remember the name of the gentleman that helped me the first time but Robert helped this last time. He and the gentleman from the first interaction were the epitome of what customer service should be. I am incredibly impressed, never in a million years would I have thought that an online business would be this customer oriented. Thank you, so very much. Contacts are expensive, when your vision center makes a mistake, it is an enormous relief to have support from the company that I've ordered my contact from. Price, very reasonable....shipping, very reasonable....ease of working the site, thankfully easy....customer service, OUTSTANDING. Thank you for being a light at the end of the tunnel