Great customer service The contacts I got were horrible the first time. They sent me some new ones no question asked but they were still the same which lets me know it was not the contacts themselves but probably the brand or the new script I got. There promptness and great customer service was awesome

Thank you Opti Contacts Thank you to Opti Contacts for the positive and pleasant interaction I had with the customer service representative on April 25, 2024. I called regarding my order, reference # 18023655. I am happy with the outcome of my call/reques to help find a better price for my contact lenses! You made my day! Thank you!

Five star customer support! I am extremly impressed with the customer support of Opticontacts. This was my first time buying contacts online and I will not go anywhere else after my experience. I mistakenly used the numbers from my glasses perscription when ordering contacts. They could have simply sent me the wrong thing or cancelled my order. They did neither. Instead an actual human being called me to let me know I had made an error. They sorted everything out for me even calling my optometrist to ensure I got the right thing! Wow! I spoke to several different people and every single one was helpful and kind. My sister has used this company for years and always recomended them. I see why now. Great job OPTICONTACS!

They were all the same contact lens I had ordered for two separate prescriptions of contacts, -4.25 and -4.50. The packaging the contacts came in say -4.25 and -4.50, however, I’ve noticed the -4.25 weren’t working properly for my right eye. I tried switching contacts for both eyes and realized they are all -4.50 despite what the packaging says.

Great experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!