Good product. Wonky ordering process initially So far I like the product and it seems to help. The initial order was very confusing though. When placed it said it would arrive within 2 days of processing. That just never happened and I wasn't notified of that. I had to call customer service (very nice people) and was told my order was canceled due to product shortage but reordered on my behalf. None of that was communicated after my purchase. I just found out by calling on my own. My account just showed order canceled and left me more confused.

Thankful forGogo Meds I’m thankful I found Gogo Meds. Your service is amazing and your staff is always polite/ efficient. My medications come in a timely manner and I really like dealing with you. At one time one of your employees would call and remind me when my medication was due to be refilled. I do miss that.

Excellent Recovery! Was able to reship medication that spoiled by being left outside overnight. Thank you!

Good service, could have better user interface experience I like that I have the option for automatic refills. I do not like how many different tabs and steps are necessary to start a new prescription fill, though. I also don't want an email for every step of an order. I would rather get a link to my order and see it as a line with dots for each of the steps it goes through. Prescription received, order requested, order checked by pharmacy, order shipped, click here for Tracking number. I wouldn't mind getting the email with the Tracking number. That kind of email lets me know to be checking my mailbox.

Nice reminder email and text Nice reminder email and text, and phone call. The site was easy to navigate and order the next 90 days of my prescription. THey only way to make it better is to not call me, text me and email me. Just an email or text would be fine. Then, instead of reminding, how about you refill it automatically at the same rate. Don't have an 'auto refill' check box that goes from generic pill to top tier name brand and multiplies the cost by %800.