Improved Rx Renewal Process After receiving pills more frequently than I wanted, I called GoGoMeds asking you not to send me any pills unless I first call. I was pleased to learn that you offer an option which offers me an email or call advising me when any of my Rx's is getting low. This process it working great. Thanks for your improved service.

Good product. Wonky ordering process initially So far I like the product and it seems to help. The initial order was very confusing though. When placed it said it would arrive within 2 days of processing. That just never happened and I wasn't notified of that. I had to call customer service (very nice people) and was told my order was canceled due to product shortage but reordered on my behalf. None of that was communicated after my purchase. I just found out by calling on my own. My account just showed order canceled and left me more confused.

Good service, could have better user interface experience I like that I have the option for automatic refills. I do not like how many different tabs and steps are necessary to start a new prescription fill, though. I also don't want an email for every step of an order. I would rather get a link to my order and see it as a line with dots for each of the steps it goes through. Prescription received, order requested, order checked by pharmacy, order shipped, click here for Tracking number. I wouldn't mind getting the email with the Tracking number. That kind of email lets me know to be checking my mailbox.

Nice reminder email and text Nice reminder email and text, and phone call. The site was easy to navigate and order the next 90 days of my prescription. THey only way to make it better is to not call me, text me and email me. Just an email or text would be fine. Then, instead of reminding, how about you refill it automatically at the same rate. Don't have an 'auto refill' check box that goes from generic pill to top tier name brand and multiplies the cost by %800.

Great service One easy phone call. Samantha answered all my questions and was very polite and helpful. This makes renewing a prescription a pleasant experience.