Everything was very good Everything was very good! My only issue was, based on the description and instructions of the reusable gel warm compress, that I wouldn't need to boil them each time. Still super convenient on the go when you don't have a microwave. I have other minor complaints that don't need mentioning in general about other products and just general expectations. I am new to these types of products. But I would definitely recommend your products to anyone. Just some better descriptions on certain products would help. I'd rather not say anymore. But overall, great!

My dry eye symptoms have completely… My dry eye symptoms have completely resolved with the De 3 Omega Oil soft gels!! They are so easy to take and no oil taste or burp up. My eyes used to water so much with the slightest breeze or cool air and now I can enjoy being outside on a fall or winter day and never have to wipe away another tear.

Dryeyerescue employees do care about your order I had to make an address change after I placed my order. I called and left a message with your call center. Your representative returned my call within 2 hours and made it possible to get my order delivered to the desired address.

Great Customer Service When a product I ordered was no longer available, I was notified by email with some options explained to me. I chose one and the service representative fixed everything for me: charged me the new price, selected the new product, and got it shipped to me right away. Very good customer service.

Pros and cons of Retain eye drop use. Quick delivery. Sterilized individual containers. Cost is difficult when you need this ongoing and multiples daily. After my postop cataract surgery schedule I will look for an alternative I can afford to moisten my dry eyes. Also when you remove tip to open dropper, tip is very sharp and scratched my eye on first try. Since, I use a finger to elevate dropper above my eye to prevent this occurence again!