I’m a physician using the platform I’m a physician using the platform. The company takes money from us even if the patient books erroneously (ie doesn’t realize your practice is fee-for-service) and then doesn’t cancel the appointment. This was not explained clearly to me and there has been no repercussion for poor onboarding experience. There is no manager I can speak to, just the general “service” inbox they constantly direct us to. Just poor customer service for physician. Be weary if you’re a new doc looking to consider them as a marketing engine.

Top service Top service plus.. I was able to get an appointment without along wait time.. This has been a great experience..

I waited about 20 minutes before I was… I waited about 20 minutes before I was called back into a room. I am very grateful the dr took the time to hear me out about my struggles and requests. I’m happy with his treatment plan!

Doctor with listening ears This doctor is awesome. I have been going to other dermatologists for years, and I finally found a great doctor who takes time to listen and not rushing to the next patient. From her feedback, I know she found the root of my skin problems. Thank you, Dr. Yvette Tivoli. You are Awesome! EH

Efficient and effective Initially I thought that the appointments I made on zocdoc would not be seen or "legitimate" for /by the staff at the doctor's but that was not an issue! After that best part for me is that I can look at dates and times to make my own selection. SO efficient ! I get to use it for whatever care whenever I want. Been using it 2 years now.