LESTER
GBWe needed to replace a battery in an… We needed to replace a battery in an Amigo Mobility scooter, but could not access the battery because the bar installed on the scooter to allow it to be lifted into our SUV with our Bruno Curbsider was blocking access. We spoke with Brandon who was very accommodating and arranged for it to be installed without an appointment while we waited. The charge was minimal and we were on our way. Kudos to Bussani!
Domingo F. Stern
GBBussani is very good Bussani is very good. T=Our Honda 2017 is already our third wheelchair accessible van. My recommendation is that sometimes I need to go three or four times for the same problem. Perhaps you could improve customer communication with the technician so that he can get a clearer message of the problem that needs to be fixed.
DOMINGUEZ, JEREMIAH
GBThis process was new to my family and… This process was new to my family and there were many moving parts involved. Insurance, social workers, Sales and lending bank all had to come together to make this transaction run smoothly. Jordan from the Bussani team was great to work with, always calm, positive, polite and knowledgeable. I would recommend Jordan and the Bussani team to anyone.
FORMAN
GBMy heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!
Donna
GBGeneral maintenance The general maintenance service was done correctly and in a timely fashion. Additional work was performed on the engine as needed. The reason for 4 stars is that the car was not vacuumed out after the service was performed. They had cleaned the dashboard but not the rest of the interior. It was the first time it was left in this condition.