SAL AND JOANNE
GBOur experience was a very positive one Our experience was a very positive one. The staff were very knowledgeable and professional, at the same time friendly and made us feel comfortable putting our trust in their expertise in helping us secure the right vehicle for our needs. They were easily accessible by phone whenever I needed to speak to them, returning calls very promptly if I needed to leave a message. I am very pleased with our entire experience.
Mike Russell
GBEvaluation of service Professionalism was top notch. Any questions by Jordan answered in timely manner. Delivery was good. Explanation of new van was excellent. Follow up was good. Total experience was very good. Most likely would get another at some time in near future.
FORMAN
GBMy heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!
Gilbert Longin
GBThrice charmed My 2020 Toyota Sienna XLE is the third vehicle I have bought from Bussani since 2011, and each time the experience has been excellent. No hassles from the time I talked with a sales person to the time the vehicle was delivered to my door. No hassles in transferring my set of hand controls and my 6-way seat to the new vehicle, and minor glitches have been taken care of quickly and satisfactorily. Questions, especially with the advanced navigation and audio systems have been answered completely. Bussani has maintained its reputation for caring for its customers, and I'm happy to be one of them.
Domingo F. Stern
GBBussani is very good Bussani is very good. T=Our Honda 2017 is already our third wheelchair accessible van. My recommendation is that sometimes I need to go three or four times for the same problem. Perhaps you could improve customer communication with the technician so that he can get a clearer message of the problem that needs to be fixed.