Donna
GBGeneral maintenance The general maintenance service was done correctly and in a timely fashion. Additional work was performed on the engine as needed. The reason for 4 stars is that the car was not vacuumed out after the service was performed. They had cleaned the dashboard but not the rest of the interior. It was the first time it was left in this condition.
Mark Lemnah
GBThey did some research on why the lift… They did some research on why the lift and ramp would not go down.They called mobility where I got the van converted.The old timers techs there said during the warm weather the pistons should have a lot of resistance and the winter more.They switched the heavier pistons to lighter ones and the ramp and tail gate opens.They gave the heavier ones back and told me to bring the van and switch them back.They were helpful and did not give up on trying to correct the problem.I appreciated it.I would recommend any one with a handicap to be fixed or service go to Bussani.
Mike Russell
GBEvaluation of service Professionalism was top notch. Any questions by Jordan answered in timely manner. Delivery was good. Explanation of new van was excellent. Follow up was good. Total experience was very good. Most likely would get another at some time in near future.
Gilbert Longin
GBThrice charmed My 2020 Toyota Sienna XLE is the third vehicle I have bought from Bussani since 2011, and each time the experience has been excellent. No hassles from the time I talked with a sales person to the time the vehicle was delivered to my door. No hassles in transferring my set of hand controls and my 6-way seat to the new vehicle, and minor glitches have been taken care of quickly and satisfactorily. Questions, especially with the advanced navigation and audio systems have been answered completely. Bussani has maintained its reputation for caring for its customers, and I'm happy to be one of them.
FORMAN
GBMy heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!