My heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!

They did some research on why the lift… They did some research on why the lift and ramp would not go down.They called mobility where I got the van converted.The old timers techs there said during the warm weather the pistons should have a lot of resistance and the winter more.They switched the heavier pistons to lighter ones and the ramp and tail gate opens.They gave the heavier ones back and told me to bring the van and switch them back.They were helpful and did not give up on trying to correct the problem.I appreciated it.I would recommend any one with a handicap to be fixed or service go to Bussani.

5 STARS IS NOT A HIGH ENOUGH RATING! It's impossible to put in words how much Bussani Mobility helped to make some very special requests a reality. I worked by phone with several Bussani employees as well as Dan Walsh (owner). The attention I received was 2nd to none. Bussani worked diligently to get EVERYTHING right. The return phone calls were prompt and were completely sincere. And if I am being completely honest, I come off as a pain in the ##s. There were many adjustments made for the accommodations needed on the van we were working on. Solutions were found for ALL of them. Bussani made trips from Long Island to Staten Island on more than one occassion for measurements and accuracy. If I write any more about my praises of Bussani, this will sound like a paid advertisement. Trust me; Bussani treated me with concern and compassion...like family. Eternally Grateful, Mike Margiotta

Darlene is the best!! Darlene is the best!! Darlene has always helped me with van rentals. Her service and dedication has made a very challenging family issue so much easier. The vans are spectacular and My Mom feels wonderful being able to get out to enjoy the “outside world”! She REcently was able to be part of my daughter’s (her granddaughter) wedding weekend, which meant the world to her. We would not be able to provide the number of visits my family member needs without Darlene and the Bussani team.

Evaluation of service Professionalism was top notch. Any questions by Jordan answered in timely manner. Delivery was good. Explanation of new van was excellent. Follow up was good. Total experience was very good. Most likely would get another at some time in near future.