FORMAN
GBMy heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!
Terrese L Sloan
GBThe team in Kingston are terrific The team in Kingston are terrific. I needed repair for my lift. They got me in very quickly. I really appreciate all that they are trying to do to get my mom mobile again.
Mark Lemnah
GBThey did some research on why the lift… They did some research on why the lift and ramp would not go down.They called mobility where I got the van converted.The old timers techs there said during the warm weather the pistons should have a lot of resistance and the winter more.They switched the heavier pistons to lighter ones and the ramp and tail gate opens.They gave the heavier ones back and told me to bring the van and switch them back.They were helpful and did not give up on trying to correct the problem.I appreciated it.I would recommend any one with a handicap to be fixed or service go to Bussani.
Domingo F. Stern
GBBussani is very good Bussani is very good. T=Our Honda 2017 is already our third wheelchair accessible van. My recommendation is that sometimes I need to go three or four times for the same problem. Perhaps you could improve customer communication with the technician so that he can get a clearer message of the problem that needs to be fixed.
LESTER
GBWe needed to replace a battery in an… We needed to replace a battery in an Amigo Mobility scooter, but could not access the battery because the bar installed on the scooter to allow it to be lifted into our SUV with our Bruno Curbsider was blocking access. We spoke with Brandon who was very accommodating and arranged for it to be installed without an appointment while we waited. The charge was minimal and we were on our way. Kudos to Bussani!