Mark Lemnah
GBThey did some research on why the lift… They did some research on why the lift and ramp would not go down.They called mobility where I got the van converted.The old timers techs there said during the warm weather the pistons should have a lot of resistance and the winter more.They switched the heavier pistons to lighter ones and the ramp and tail gate opens.They gave the heavier ones back and told me to bring the van and switch them back.They were helpful and did not give up on trying to correct the problem.I appreciated it.I would recommend any one with a handicap to be fixed or service go to Bussani.
Rich
GBGreat job on my last visit Great job on my last visit. Service people kept me advised during the repair, showed me parts that needed attention. Repair seems to be right because all my issues were addressed. Yes a little expensive but when the job is done right, people are professional, it is worth it. rich darienzo
Nancy Sharoff Selikoff
GBDarlene is the best!! Darlene is the best!! Darlene has always helped me with van rentals. Her service and dedication has made a very challenging family issue so much easier. The vans are spectacular and My Mom feels wonderful being able to get out to enjoy the “outside world”! She REcently was able to be part of my daughter’s (her granddaughter) wedding weekend, which meant the world to her. We would not be able to provide the number of visits my family member needs without Darlene and the Bussani team.
FORMAN
GBMy heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!
Domingo F. Stern
GBBussani is very good Bussani is very good. T=Our Honda 2017 is already our third wheelchair accessible van. My recommendation is that sometimes I need to go three or four times for the same problem. Perhaps you could improve customer communication with the technician so that he can get a clearer message of the problem that needs to be fixed.