FORMAN
GBMy heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!
Diane KornCustomer
GBI just bought my third accessible van… I just bought my third accessible van from Bussani mobility. They have always been there to help when my vans needed service. My second van was totalled shortly after I bought it. Bussani arranged for me to have a rental van while I was waiting for my new van to be ready for delivery. They have been responsive to any of my concerns. I would highly recommend them to anyone looking to purchase an accessible van or have modifications made to their existing vehicle.
James Martin
GBBussani Team Is THE BEST! Bussani Team Is THE BEST! Darlene has helped me with van rentals since September. Her service and dedication have made a very challenging family issue so much easier. The vans are spectacular and I cannot imagine ever calling for an ambulette again. I would not be able to provide the number of visits my family member needs without Darlene and the Bussani team.
Donna
GBGeneral maintenance The general maintenance service was done correctly and in a timely fashion. Additional work was performed on the engine as needed. The reason for 4 stars is that the car was not vacuumed out after the service was performed. They had cleaned the dashboard but not the rest of the interior. It was the first time it was left in this condition.
Domingo F. Stern
GBBussani is very good Bussani is very good. T=Our Honda 2017 is already our third wheelchair accessible van. My recommendation is that sometimes I need to go three or four times for the same problem. Perhaps you could improve customer communication with the technician so that he can get a clearer message of the problem that needs to be fixed.