Donna
GBGeneral maintenance The general maintenance service was done correctly and in a timely fashion. Additional work was performed on the engine as needed. The reason for 4 stars is that the car was not vacuumed out after the service was performed. They had cleaned the dashboard but not the rest of the interior. It was the first time it was left in this condition.
JOSEPH & PAT
GBSteve was the salesman I dealt with… Steve was the salesman I dealt with when purchasing my mobility vehicle. I don't know how he was able to put up with me after my first visit and the following visits when I brought my wife. He answered all I threw at him and many more. He allowed me to rent a similar vehicle to see if it was what we wanted and needed for my handicapped wife. When we finally purchased the vehicle he reimbursed me the rental price. If you need a vehicle for a handicapped family member I recommend Bussani Mobility and the Bussani Mobility team. Joe & Pat.
Mark Lemnah
GBThey did some research on why the lift… They did some research on why the lift and ramp would not go down.They called mobility where I got the van converted.The old timers techs there said during the warm weather the pistons should have a lot of resistance and the winter more.They switched the heavier pistons to lighter ones and the ramp and tail gate opens.They gave the heavier ones back and told me to bring the van and switch them back.They were helpful and did not give up on trying to correct the problem.I appreciated it.I would recommend any one with a handicap to be fixed or service go to Bussani.
FORMAN
GBMy heartfelt thank you to Matt in the… My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!
DOMINGUEZ, JEREMIAH
GBThis process was new to my family and… This process was new to my family and there were many moving parts involved. Insurance, social workers, Sales and lending bank all had to come together to make this transaction run smoothly. Jordan from the Bussani team was great to work with, always calm, positive, polite and knowledgeable. I would recommend Jordan and the Bussani team to anyone.