Shipping took 2 or 3 days to happen Shipping took 2 or 3 days to happen, but item arrived within 2 days of that. Item was exactly as advertised. Very high quality. Spoke with a CS rep before ordering, she was top notch. Very Satisfied.

Heavy Duty Wide Seat Shower Chair We are a Lions Club and we purchased the chair for a lady in our area and the sales person I talked to by phone was very helpful and courteous & delivery time was excellent as well as quality of chair..

Not satisfied We had to return as slightly damaged. Also we were not happy to find on a red slip in the package that the bar could not be depended on to hold you if you put your full weight on it. We did not know this until we received the package and found the red slip in the package with this info. Our refund has been processed and we are satisfied with the promptness of this.

Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...

caring service Caring service. I had a problem with a product once I'd bought it, based on the information the manufacturers of a product had given me and CareProdx. They helped solve it and they were very fair to me. Just that they're a small company and special cases like that take time to work out. But I'd buy from them again.