caring service Caring service. I had a problem with a product once I'd bought it, based on the information the manufacturers of a product had given me and CareProdx. They helped solve it and they were very fair to me. Just that they're a small company and special cases like that take time to work out. But I'd buy from them again.

Sliding transfer bench and Toilet rails Really like the transfer bench--saved me from having to remodel the bathroom and put in a walk-in shower. Works great! Was disappointed that the toilet rails were on back order--have been waiting over a week for them to get here--but are to arrive today and I am sure they will be just as great as the bench.

Shipping took 2 or 3 days to happen Shipping took 2 or 3 days to happen, but item arrived within 2 days of that. Item was exactly as advertised. Very high quality. Spoke with a CS rep before ordering, she was top notch. Very Satisfied.

Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...

excellent shower curtain I made this purchase to replace the old one I have which I purchased in the spring of 2010. And the only reason I'm doing so is because we moved into a home with well water and for awhile it got pretty nasty. The shower curtain has some rust stains on it so rather than having to try and scrub it down I decided to replace it. Otherwise it is in perfect shape. The only thing I'm not crazy about is how stiff it is. Makes it hard to push it back out of the way a little but then I am guessing it has to be that stiff to work in a roll in shower.